Customer Service Advisor

7 months ago


Great Dunmow, United Kingdom Station Coach Works Ltd Full time

6 Months contract - with potential to go permanent

We are looking for a Customer Service Advisor to meet and greet customers and assist with the associated paper work and phone calls for managing insurance claims and private jobs. Previous experience would be an advantage but not a requirement, full training will be given.

Our body shop is BSI approved and has contracts with many leading insurance companies, we also hold Subaru, Isuzu, MG and Saab manufacturers approvals.

Station Coach Works has in place a training program to cater for members of staff in the process of gaining a recognised qualification and to update their CPD.

We are a small family run business based in Great Dunmow who have recently celebrated 50 years in business.

**Responsibilities -**

Meeting and greeting customers who come in for estimates.

Answering the phone.

Loading customer details on to management software.

Liaising with Insurance Companies and Customers.

Booking in customers.

To make sure the Bodyshop management software is kept up-to-date (Emacs).

To manage diary for our fleet of courtesy cars and obtaining necessary driving license details and insurance documents from potential drivers.

Assist seeing in parts and labelling them up so easily identifiable.

Assist checking in cars in ready for repair when necessary.

From time to time collecting and delivering cars.

To work as part of a team.

To comply with Health and Safety.

**Salaries are negotiable depending on experience and qualifications.**

9am to 5pm, with half an hour for lunch

£27k plus, depending on experience.

Company Pension Scheme

20 Days holiday plus statutory holidays

Job Type : Full Time

**Job Types**: Full-time, Temporary contract
Contract length: 6 months

Pay: £27,000.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Front of house


  • Service Advisor

    7 months ago


    Great Dunmow, United Kingdom Taylor's Service Centres Full time

    **Service Advisor for an Established Independent Service Centre in Mid-Essex** - Basic salary £26,000 - £30,000 (DOE) + bonus - Monday - Thursday 08:00 - 17:30hrs. - Friday: 08.00 - 17.00hrs - Jaguar Land Rover / Audi / BMW / Mercedes-Benz / Porsche + other brands Due to continued business growth and expansion we are now seeking an additional full-time...


  • Great Dunmow, United Kingdom apetito Full time

    Overview: **The Role and Team** **37.5 hours per week, any 5 in 6 days** The role of our Customer Services Advisor is critical to the success of our business. Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet. The defining characteristics of our Customer Services Advisors are...


  • Great Barr, United Kingdom Hart Training and Recruitment Full time

    A fantastic opportunity has arisen for a Customer Service Advisor to join our client based in the Jewellery Quarter, Birmingham. Benefits include a BHSF package, an internal benefits package and 33 days holiday including Bank Holidays. You will be working 37.5 hours per week, 8.30 am to 5.00 pm Monday to Friday, flexibility is required. You will be working...


  • Great Dunmow, United Kingdom Hunt-Rec Full time

    We have an exciting opportunity for someone looking to further their career within the freight industry. If you are a confident customer service assistant and looking to take the leap to progress your career, then we want to hear from you. Our client in Dunmow is looking for a Customer Service executive/Trainee Freight Forwarding Co-Ordinator. The main...


  • Great Barr, United Kingdom Career Cross Limited Full time

    **Customer Service Advisors - Birmingham - £21,700 per annum plus benefits** Our client is a well-established company based in Birmingham, due to expansion they are now looking for an experienced Customer Services Advisors to join their team, helping customers across the West Midlands to benefit from Boiler replacements under a government...


  • Great Barr, United Kingdom Career Cross Limited Full time

    **Customer Service Advisors - Great Barr - £21k per annum plus benefits** Our client is a well-established company based in Great Barr, due to expansion they are now looking for an experienced Customer Services Advisors to join their team, helping customers across the West Midlands. **The role**: - Booking appointments - Advising customers on home energy...


  • Great Dunmow, United Kingdom Station Coach Works Ltd Full time

    We are looking for a Front of House Administrator to meet and greet customers and assist with the associated paper work and phone calls for managing insurance claims and private jobs. Previous experience would be an advantage but not a requirement, full training will be given. Our body shop is BSI approved and has contracts with many leading insurance...


  • Great Malvern, United Kingdom Four Squared Recruitment Ltd Full time

    Customer Service Advisor Full time, permanent £27,000p/a Hybrid Malvern Are you passionate about delivering exceptional customer experiences? Do you thrive in a collaborative environment where your contributions make a real impact? If so, this is your chance to shine. The Role As a Customer Service Advisor, you will play a key role in delivering...


  • Great Malvern, United Kingdom CV-Library Full time

    Customer Service Advisor Full time, permanent £27,000p/a Hybrid Malvern Are you passionate about delivering exceptional customer experiences? Do you thrive in a collaborative environment where your contributions make a real impact? If so, this is your chance to shine. The Role As a Customer Service Advisor, you will play a key role in delivering...


  • Great Lea Common, United Kingdom CV-Library Full time

    Customer Service Advisor Reading, Hybrid / £20,000 - £24,000 / Permanent   My client, a leader in their market, are looking to recruit a Customer Service Advisor to join their rapidly growing team. This is a permanent position paying up to £24,000 and offering a hybrid working option. The successful candidate will have experience...

  • Sales Advisor

    2 months ago


    Great Dunmow, United Kingdom CV-Library Full time

    Job Title: Sales Advisor - | 5-Star Homes | Essex Are you a dynamic Sales Advisor with a passion for luxury homes and the ambition to drive growth in a thriving business? We are recruiting on behalf of an exclusive boutique house builder known for creating exceptional, 5-star properties. With multiple land holdings secured for future developments, this...

  • Sales Advisor

    3 weeks ago


    Great Dunmow, United Kingdom CSC Recruitment Ltd Full time

    Job Title: Sales Advisor - | 5-Star Homes | Essex Are you a dynamic Sales Advisor with a passion for luxury homes and the ambition to drive growth in a thriving business? We are recruiting on behalf of an exclusive boutique house builder known for creating exceptional, 5-star properties. With multiple land holdings secured for future developments, this...


  • Great Milton, United Kingdom Brave Human Capital Group Ltd Full time

    **Customer Service Advisor** **Location**:Great Milton **Salary**:£20,000-£25,000 **Hours**:Full Time - Monday to Friday - 8.30-5.00 **Benefits**: - Free parking on-site - Regular staff social events - Continuous opportunity for career progression and further qualifications - Supportive and friendly working environment - Paid sick leave after 1...


  • Great Milton, United Kingdom Brave Human Capital Group Ltd Full time

    **Customer Service Advisor** **Location**:Great Milton **Salary**:£20,000-£25,000 **Hours**:Full Time - Monday to Friday - 8.30-5.00 **Benefits**: - Free parking on-site - Regular staff social events - Continuous opportunity for career progression and further qualifications - Supportive and friendly working environment - Paid sick leave after 1...

  • Sales Advisor

    4 weeks ago


    Great Dunmow, United Kingdom CSC Recruitment Ltd Full time

    Job Title: Sales Advisor - | 5-Star Homes | EssexAre you a dynamic Sales Advisor with a passion for luxury homes and the ambition to drive growth in a thriving business? We are recruiting on behalf of an exclusive boutique house builder known for creating exceptional, 5-star properties. With multiple land holdings secured for future developments, this...


  • Great Milton, United Kingdom Brave Human Capital Group Ltd Full time

    **Customer Service Advisor** **Location**:Great Milton **Salary**:£20,000-£25,000 **Hours**:Full Time, Monday to Friday - 8.30-5.00 **Benefits**: - Professional, hardworking, yet supportive and friendly environment - Strong team ethos and ethical practices - Growth opportunities - Regular social events - Paid sick leave after 1 years’ service - Free...


  • Great Milton, United Kingdom Brave Human Capital Group Ltd Full time

    **Customer Service Advisor** **Location**:Great Milton **Salary**:£20,000-£25,000 **Hours**:Full Time - Monday to Friday - 8.30-5.00 **Benefits**: - Professional, hardworking, yet supportive and friendly environment - Strong team ethos and ethical practices - Growth opportunities - Regular social events - Paid sick leave after 1 years’ service -...


  • Great Milton, United Kingdom Brave Human Capital Group Ltd Full time

    **Sales and Customer Service Advisor** **Location**:Great Milton **Salary**:£20,000-£25,000 **Hours**:Full Time - Monday to Friday - 8.30-5.00 **Benefits**: - Professional, hardworking, yet supportive and friendly environment - Strong team ethos and ethical practices - Growth opportunities - Regular social events - Paid sick leave after 1 years’...


  • Great Barr, United Kingdom Concept Resources Full time

    We currently have a brand new opportunity for experienced customer service advisors to join a family owned market leading organisation in the Hamstead area of Birmingham, working Monday - Friday (9-5) applicants will need to have proven experience in customer service dealing with customers and suppliers in an office environment. Strong communication skills...


  • Great Milton, United Kingdom Brave Human Capital Group Ltd Full time

    **Sales and Customer Service Advisor** **Location**:Great Milton **Salary**:£20,000-£25,000 **Hours**:Full Time - Monday to Friday - 8.30-5.00 **Benefits**: - Professional, hardworking, yet supportive and friendly environment - Strong team ethos and ethical practices - Growth opportunities - Regular social events - Paid sick leave after 1 years’...