Administrator

3 weeks ago


Ely, United Kingdom Dignity Funerals Full time

**Administrator**

**Part-time, permanent**
**Ely Funeral Directors, Ely**
**£11,377.60 per annum**

**20 hours per week - Monday - Friday 10am to 2pm**

**Accruing 22 - 25 days holiday + bank holidays | Sick pay eligibility after 12-month qualifying period | Life Assurance 2 x salary**

At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness and care.

We offer a range of challenging and rewarding roles for caring individuals across the funeral profession and we continually invest in our staff, premises and vehicles so that we can ensure clients and their loved ones receive the highest standard of care. Every day, we want to exceed our customers’ expectations, and we aim to do this by persistently delivering excellent client service through the continued dedication of our people.

**We are Ely Funeral Directors, serving families from our funerals homes in Cambridgeshire. We understand that life with those you love is deeply personal, so it is a privilege to honour the final wishes of families as they say farewell to their loved ones.**

Ely Funeral Directors** **are looking for a compassionate, dedicated individual to join our team as an Administrator.

Our values: Professional, Compassion, Respect & Knowledge form the basis of all our interactions and recognising this, you will be giving back to families in a critical time, whilst ensuring that their loved ones are treated with the utmost respect and dignity.

Alongside a highly collaborative, supportive team, we will give you the room to stretch and develop within the industry. With both training and learning opportunities, our dedicated Learning and Development team and management team will ensure that you are delivered full training to confidently perform this role and will also promote your progression. Alongside this, Dignity Plc really believes in our people, so you will also have access to a wide range of Mental and Financial Well-being tools, access to financial support and a broad range of benefits.

**What Will I Be Doing as an Administrator?**

As an Administrator, you will be carrying out a wide range of administrative support to our busy funeral operations, clients, and suppliers.

**Other duties will include**:

- Paying invoices by cheque/stamping for payment to head office.
- Collate petty cash returns, look after the credit control for the region and payroll entry
- Ensure that stationery stocks are kept at a reasonable level, without shortage or overspending.
- Weekly cheque listing and contra cheque listing.
- Preparing funeral accounts and sending these out for payments.
- Maintain accurate, indexed records of funeral arrangements, accounts, and banking sheets
- Input information into a computer, using the COMPASS system or any successive system that the company may introduce.
- Provide excellent client service to all internal/external customers
- You will liaise with various stakeholders in the business to ensure that any requests are being completed by the deadline.
- Carry out any other duties, as and when required, at the discretion of your Line Manager.

**What Do I Need?**
- Relevant experience within an Administrative position is essential.
- Excellent attention to detail is essential.
- Is highly organised with the ability to multitask.
- Computer literate and confident with MS excel, MS word and MS outlook. (essential)
- Proactive approach and ability to communicate effectively with a wide range of people.
- A passion for customer service.
- Presentable at all times, acting with professional conduct and showing empathy.

**Advantageous**:

- Previous experience in the industry, though this is not required, as full training will be provided.

**What are the next steps?**

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**Equality, Diversity and Inclusion Statement**

Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging.

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