Night Auditor

3 weeks ago


London, United Kingdom The Ned Full time

**Night Auditor**:
The front face of The Ned, our Front Office team are welcoming, warm creating a true home away from home experience.

Night Auditor is responsible to deliver guests an exceptional experience from check-in through check-out. Ensuring a smooth arrival and providing a memorable experience. Assist the Night Manager in managing the nightly operation of the reception areas. Dealing with guest service requests, taking on night audit tasks and overseeing and work with the other hotel night teams and managing the nightly operation of the reception area.

Technical:

- Overseeing the smooth running of the operations of the reception desk at night and greet our guests upon their return to the hotel
- Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
- Maintain a good status awareness of all hotel areas
- Develop the night team and actively coach on customer care skills, department procedures etc.
- Respond to guest enquiries, concerns and complaints as needed
- Ensuring guests’ full satisfaction during their stay
- Ensuring all shift tasks and responsibilities are completed to fully prepare the department for the following day
- Bringing innovative ideas and experiences that enhance our guests stay
- To verify and adjust billing for guests
- To file guest paperwork or documentation respecting GDPR guidelines
- To complete designated cashier and closing reports in Opera and to prepare the adjustment forms needed for finance
- To run credit card authorization report and check for discrepancies and action accordingly.
- To update guests’ details in the system according to the information provided on the Registration Card

Leadership:

- To maintain awareness of undesirable persons on property premises
- To report work related accidents, or other injuries immediately upon occurrence to manager.
- To follow company and department safety and security policies and procedures to ensure a clean, safe and secure environment.
- To identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
- To protect the privacy and security of guests and co-workers.
- To maintain confidentiality of proprietary materials and information
- To ensure uniform and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
- To protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
- To develop and maintain positive and productive working relationships with other employees and departments

**Location**: London

**Division**: Hotel

**Department**: Front Office

**Employment type**: Permanent


  • Night Auditor

    1 month ago


    London, United Kingdom Maldron Hotel Finsbury Park Full time

    **Night Auditor - Maldron Hotel Finsbury Park** **We have a fantastic new vacancy for Night Auditor in the excellent Maldron Hotel Finsbury Park.** Located in the heart of Finsbury Park, Maldron Hotel Finsbury is the first Dalata Hotel to be opened in London under the Maldron Brand. We are ideally located and in close reach to some of London’s iconic...

  • Night Auditor

    15 hours ago


    London, United Kingdom Montcalm Collection Full time

    Job descriptionNIGHT AUDITORCompany OverviewUnited by timeless style and peerless service, the Montcalm Collection is London’s compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the city’s story. Architecture and...

  • Hotel Night Auditor

    7 days ago


    London, United Kingdom Accor Hotels Full time

    Night Auditor - Novotel Sydney City Centre Conveniently located in the Heart of the Sydney CBD we at Novotel Sydney City Centre arelooking for a part time Night Auditor to join our night team. If you function better at night and considered a night shift expert this could be the opportunity for you. Accoris the world’s largest and fastest-growing...

  • Night Manager

    1 month ago


    London, United Kingdom Apex Resourcing Ltd Full time

    A beautifully designed, one-of-a-kind Hotel based near Aldgate in Central London is looking for a talented Night Manager to lead the companies Front of House Reception team. This is a fantastic opportunity offering a great salary to £30,000 +, excellent benefits, flexible working hours (4 days on 4 days off) and fantastic career prospects. **Desirable** -...


  • London, United Kingdom Mornington Victoria and Victor hotels Full time

    We are looking for a dedicated and enthusiastic individual to join our team as a Part Time Front office agent/ Night Auditor in Mornington Victoria and Victor hotels 4*. The hotels are located less than a minute walk from each other and are run by the same team members and management Hotel consists of 20 rooms each which provides a great opportunity to...

  • Night Manager

    1 month ago


    London, United Kingdom Apex Resourcing Ltd Full time

    A luxury international 5-star Hotel located in East London near Liverpool Street Station are looking for a Night Manager for a fantastic career opportunity. We are ideally seeking an experienced Night Manager with previous experience managing a mid to large size luxury hotel. **Desirable** - Excellent communication skills and the ability to deliver the very...

  • NIght Manager

    1 month ago


    London, United Kingdom Dalata Hotel Group plc Full time

    Night Manager- Maldron Hotel Finsbury Park We have a fantastic new vacancy for Night Manager in the excellent Maldron Hotel Finsbury Park We are looking for a talented individual with experience in management within the hospitality industry. Objective of Role: Through the consistent delivery of the highest standards, promote a professional and positive...

  • Night Supervisor

    3 days ago


    London, United Kingdom RBH Full time

    Crowne Plaza Docklands , Royal Victoria Dock, Western Gateway, London (East), London, E16 1AL SHARE: JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our...

  • Night Auditor

    2 days ago


    London, United Kingdom The Lalit London Full time

    **Job Types**: Full-time, Permanent **Salary**: £22,000.00-£24,000.00 per year **Benefits**: - Company pension - Discounted or free food Schedule: - 8 hour shift Work Location: In person Expected start date: 01/07/2023


  • London, United Kingdom St Paul's Hotel Full time

    St Paul’s Hotel is a contemporary boutique hotel located in Hammersmith, London. With 37 guest rooms and suites, Our Melody restaurant, an early hour’s whisky bar, cigar garden, private dining, and events area. St Paul’s offers truly unique experience for our guests, a traditional, yet comfortable home away from home ambience. Our F&B offering, in...


  • London, United Kingdom Marshmallow Full time

    Claims Auditor - Credit Hire and Bodily Injury We started Marshmallow when we found out how unfair insurance prices are for people who move to the UK. Since we started, we've helped 100,000s of people get a fairer deal on their car insurance. Using technology, we serve people that are often overlooked by financial services companies, solving important...


  • London, United Kingdom Pearson Full time

    About Pearson: Pearson is a prominent global education and publishing company with a rich history dating back to its founding in 1844. Specializing in educational products and services, Pearson operates in over 70 countries, serving students, educators, and professionals worldwide. The company offers a wide array of educational resources, including...


  • London, United Kingdom Pearson Full time

    Job Description About Pearson: Pearson is a prominent global education and publishing company with a rich history dating back to its founding in 1844. Specializing in educational products and services, Pearson operates in over 70 countries, serving students, educators, and professionals worldwide. The company offers a wide array of educational resources,...


  • London, United Kingdom Steve Ball Recruitment Ltd Full time

    RISK AND PERFORMANCE MANAGER Risk and Performance Manager SALARY AND BENEFITS : £43,080 , excellent pension (13% employer / 5% employee) generous holidays THE ROLE : This is an exciting opportunity to join our Public Sector client in a newly created role for a Risk and Performance Manager in relation to the management and assurance of Hard FM services...


  • London, United Kingdom Steve Ball Recruitment Ltd Full time

    RISK AND PERFORMANCE MANAGER Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. POSITION : Risk and Performance Manager LOCATION : Commutable from Birmingham, Kidderminster, Coventry , Worcester, Leicester, Stratford, Stafford, Telford SALARY AND BENEFITS : £43,080 , excellent...


  • London, United Kingdom Steve Ball Recruitment LTD Full time

    RISK AND PERFORMANCE MANAGER POSITION : Risk and Performance Manager LOCATION : Commutable from Birmingham, Kidderminster, Coventry , Worcester, Leicester, Stratford, Stafford, Telford SALARY AND BENEFITS : £43,080 , excellent pension (13% employer / 5% employee) generous holidays THE ROLE : This is an exciting opportunity to join our Public Sector...


  • London, United Kingdom Steve Ball Recruitment LTD Full time

    RISK AND PERFORMANCE MANAGER POSITION : Risk and Performance Manager LOCATION : Commutable from Birmingham, Kidderminster, Coventry , Worcester, Leicester, Stratford, Stafford, Telford SALARY AND BENEFITS : £43,080 , excellent pension (13% employer / 5% employee) generous holidays THE ROLE : This is an exciting opportunity to join our Public Sector...


  • London, United Kingdom Steve Ball Recruitment Ltd Full time

    RISK AND PERFORMANCE MANAGER Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. POSITION : Risk and Performance Manager LOCATION : Commutable from Birmingham, Kidderminster, Coventry , Worcester, Leicester, Stratford, Stafford, Telford SALARY AND BENEFITS : £43,080 , excellent...


  • London, United Kingdom Steve Ball Recruitment Ltd Full time

    RISK AND PERFORMANCE MANAGERFind out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.POSITION : Risk and Performance ManagerLOCATION : Commutable from Birmingham, Kidderminster, Coventry , Worcester, Leicester, Stratford, Stafford, TelfordSALARY AND BENEFITS : £43,080 , excellent pension (13%...


  • London, United Kingdom Kaizen Lab Inc. Full time

    At ASPIRE we are pioneers in the field of precision insect farming, optimizing the growth and harvesting of an underutilized natural resource in order to meet global demand for sustainable ingredients and materials. Our vision is A WORLD TRANSFORMED BY INSECT TECHNOLOGY. FOOD SAFETY AND QUALITY TEAM SUPERVISOR We are currently seeking a dedicated ...