Distance Learning Administrator
3 months ago
HMP Dovegate is a Category B adult male facility near Uttoxeter, Staffordshire. Serco cares for up to 1060 male adult prisoners over the age of 21 serving a range of sentences including trial, remand, those awaiting sentence and convicted men serving long and short term sentences.
HMP Dovegate has the UK’s only privately run purpose-built therapeutic facility. The therapy offered helps offenders stop their pattern of offending.
**Responsibilities**:
- Coordinate day-to-day operations of distance learning programs
- Schedule courses, taking into account all security restrictions and operational requirements
- Work closely with Tutors and the Library Team to ensure full support is provided
- Complete monthly data in relation to Retention, Success, and Achievements
- Take full responsibility for the Distance Learning Classroom, including IT facilities
- Ensure regular and supportive one-to-one/group contact with all prisoners undertaking this method of study
- Monitor and access all prisoner web pages
- Liaison with other prisons on transfer to ensure prisoners can continue with Distance Learning Programmes
- Arrange for prisoners to continue with studies upon release
- Responsibly arrange and fully supervise any external visitors to support prisoners' studies
- Attend any other departmental meetings as required
- Maintain links and information exchange with appropriate partnerships
- Undertake other duties as directed by senior management
What you will need to do the role
- University entrance experience
- Experience of administration within higher education courses
- Highly organised and able to manage multiple tasks simultaneously
- Excellent communication and interpersonal skills
- Ability to work collaboratively in a team-based environment
- Ability to work under pressure and prioritise tasks effectively
- Strong IT skills
What we offer
Salary £21,224 - £21,754
Pension - 6%
Employee Assistance Programme
Serco Benefits package - discounts include cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans, and leisure centre memberships
A safe and supportive culture
Chance to contribute to innovation in public services
A company passionate about diversity and inclusion
Why Serco
A place you can make an impact - The nature of our business means you will do interesting work that matters - delivering essential services that touch people’s lives.
A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Apply
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
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