Usher/admin Assistant

2 weeks ago

Lincoln, United Kingdom Ministry of Justice Full time

Salary 1
- £21,149

Number of jobs available 1
- 1

Detail of reserve list 1
- 12 Months

Region 1
- East Midlands

City/Town 1
- Lincoln

Building/Site 1
- LINCOLN COMBINED LINCOLN, LN5 7RL

Grade 1
- AA

Organisation Grade for MoJ 1
- AA

Post Type 1
- Permanent

Working Pattern 1
- Full Time, Part Time, Flexible Working

Role Type 1
- Operational Delivery

Job description 1

**Proud to serve. Proud to keep justice going.**

As an Usher/Admin Assistant you will play a pivotal role in court proceedings, providing a vital link between court users and the judiciary. You will provide excellent administrative support and customer service

**About us**

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We are looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

**Your role**

You will balance usher and administrate duties, allowing you to work where needed.

You will be an essential first point of contact for all the court users. There will be regular contact with the judiciary and assisting the administrative staff. You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs efficiently. You will also carry out some general clerical work as required to support the work of HMCTS. Ushers work within a team with regular management support and are responsible for their own time.

**Your skills and experience**
- Friendly and approachable manner with excellent customer service skills.
- Ability to multitask whilst working in a fast-paced environment.
- Good written and verbal communication skills.
- IT proficient with the ability to learn and adapt to different technologies and software packages.
- Excellent Organisational and time-keeping skills

**For a full outline of tasks please see the Job Description attached***

**Further details**:
**This post is to be based at Lincoln Crown Court, The Castle, Castle Hill, Lincoln LN1 3GA**

The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.

Additional Information 1

**Working Arrangements & Further Information**

**Flexible working hours**

**Benefits**

The MoJ offers a range of benefits:
**Annual Leave**

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

**Pension**

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

**Training**

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

**Networks**

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

**Support**
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.

**Working for the Civil Service**

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
- To the Civil Service Commission (details available here)

Interview dates 1
- Interviews are expected to be held in person from mid May 2024 onwards.

Closing Date:
30/04/2024, 23:55 hours.

Contact information 1

Please quote the job reference - 85890.

Please note the successful applicant will need to undertake a Disclosure and Barring Security Check for this post.

If you do not meet the above requirements, you may still be considered if, for example:

- You've been serving overseas wi

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