Clinical Receptionist Stu T5/t6

6 months ago

Oldham, United Kingdom Northern Care Alliance NHS Group Full time

Job overview

**We are looking to employ a highly motivated and organised individual to join our busy Reception team on the Surgical Triage Unit which is located on T5/T6 at the Royal Oldham Hospital.**

We have recently relocated and have an exciting opportunity for a ward clerk to support our well motivated and enthusiastic team to provide the very best patient care.

The post will involve dealing with telephone and face-to-face enquiries and a full range of administrative and clerical duties. The Department is extremely busy and the work is challenging, fast moving and sometimes of a sensitive nature.

Main duties of the job

You must have excellent customer service skills, be dedicated and courteous. You will also have excellent verbal and written communication skills and excellent keyboard skills. You must be able to deal with sensitive/confidential issues, be flexible and be a team player and ready for the challenge that this demanding but rewarding role will present.

Working for our organisation

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Detailed job description and main responsibilitiesPerson specification

**Qualifications**:
Essential criteria
- 5 GCSE grades A-C or equivalent.

Desirable criteria
- Medical terminology qualification

Skills/Knowledge

Essential criteria
- Good organisational skills
- Ability to work on your own and use own initiative.
- Good communication skills
- Good interpersonal skills and the ability to work effectively as a member of a team
- Excellent keyboard skills

Desirable criteria
- Practical and working knowledge of PAS, Symphony and other NHS IT systems
- Aware of current issues within the NHS

Experience

Essential criteria
- Previous reception experience covering a wide range of office duties.

Desirable criteria
- Experience in a healthcare setting

We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are accessible and fair.

We respect the value of difference. So, our aim is to employ a workforce representative of the communities we serve. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome.

**Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.**

Employer certification / accreditation badges

**Applicant requirements**:

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