Client Account Services

2 months ago

Bournemouth, United Kingdom JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Are you looking to develop your experience in Client Account Services while performing advanced/complex customer onboarding activities? Then this is the team for you

**Job responsibilities**
- Develops on-boarding strategies for major implementations aligning priorities appropriately in order to meet deadlines
- Manages end-to-end account activities including fund launches, closures, mergers, and remediations
- Manages the end to end market account opening process for clients across segregated and segregated documentation markets and provides guidance to clients on market entry requirements
- Identifies and executes process improvements and provides support on key process and technology initiatives. Identifies opportunities to eliminate manual processes by leveraging digital tools.
- Develops strong working relationships with key internal partners to provide seamless client delivery and identifies opportunities for process improvements with focus on quality, efficiency and timeliness
- Identifies and implements solutions to improve market entry timeline and enhance client and employee experience
- Uses value added and oriented approaches to engage and educate clients, in addition to asking open-ended questions, and establishing confidence and trust in order to maintain and enhance clients’ experiences and relationships

**Required qualifications, capabilities, and skills**
- Strong time management skills, self-directing and capable of dealing with high pressure, time sensitive tasks.
- Ability to demonstrate flexibility and operate in a changeable environment
- Organisational, analytical and problem resolution skills
- Oral and written communication - ability to effectively interface with clients and internal partners
- Client relationship management
- MS Office skills

**Preferred qualifications, capabilities, and skills**
- Custody product knowledge
- Market entry, renewal, restructures
- Custody workflow, processes and procedures knowledge
- Industry knowledge

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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