Customer Services Assistant

6 months ago


Rowlands Gill, United Kingdom Quantum Pharmaceutical Full time

**Join us a Customer Service Assistant - with Exciting Career Progression & Growth Opportunities**

The Target Healthcare Group is more than just a niche pharmaceutical developer and manufacturer. We are pioneers, innovators, and lifesavers, committed to making a significant difference in the world of healthcare. Quantum Pharmaceutical, part of our Group, is the UK's leading manufacturer and supplier of unlicensed medicines and hard-to-source products. We offer an unrivalled product range, backed by expert knowledge and exceptional customer service.

Today, we are one of the fastest-growing healthcare companies in the UK, employing close to 300 diverse professionals, including pharmacists, skilled technicians, HR, IT, procurement, warehouse, and customer services staff.

We are currently looking for a passionate **Customer Service Assistant** to join our dynamic Aseptic Services team, the heart of our operations.

This isn’t just a job - it’s a chance to contribute to a mission that truly matters, to develop professionally and personally, and to be part of a team that values growth and advancement.

**Responsibilities**:

- Processing customer orders for aseptic products.
- Dealing with customer enquiries.
- Liaising with courier services and supplies about deliveries.
- Maintaining document filing systems within the department.
- Supporting the Aseptic Quality team with customer enquiries.
- Hitting and maintaining company targets, including orders per hour.

**What we are looking for**:

- A supportive nature - and good team-playing mentality
- Being capable of working towards KPIs
- Excellent communication skills
- The ability to work at pace and in a high-pressured environment
- An individual who is passionate about helping others
- Someone who values teamwork, supportiveness, and has a strong commitment to maintaining high standards

**Benefits of Working with Us**:
We believe in fostering growth, learning, and development within our organization.

**_Shift patterns are flexible, fitting between our core hours of 0500 and 2200._



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