CRM Coordinator

2 weeks ago


London, United Kingdom Bumble Inc. Full time

We are looking for an enthusiastic and highly organised CRM Coordinator to work on CRM initiatives across both Bumble and Badoo brands.

Based in London, this role will report into the CRM Lead, working with cross functional teams to support an efficient execution of CRM campaigns across all available channels.

You will be part of a talented, global team of team members and will contribute towards developing mission-driven, global products.

**What you'll do**:

- Work closely with the content and design teams to produce effective campaign assets ensuring consistent brand tone and visuals
- Manage global campaign approvals for Brand and Partnerships teams
- Manage Bumble CRM calendar for global teams
- Setup and execution of localisation tests for global CRM journeys
- Maintaining Lifecycle documentation (CRM best practices, metrics sheets, Confluence pages etc)
- Execution of Product Marketing, Revenue and Partnership initiatives as needed
- Maintaining proper documentation around of all journeys & initiatives
- Internal CRM tool new user training & documentation

**What you'll do**:

- Bachelor’s degree
- Demonstrable experience in executing high volume of CRM campaigns & lifecycle automation
- Experience in working with third party or in-house CRM systems
- You're able to manage multiple projects at once with strong project management skills
- You're able to work in a fast-paced environment and pivot as priorities change
- You're able to understand data and analysis to guide planning
- Experience working for a mobile app is desirable
- You are comfortable working in a fast-paced environment with cross functional teams
- You are a great communicator and can work well with various stakeholders and teams


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