Customer Service Advisor
3 months ago
**French Customer Advisor - Belfast UK**
**Do you want to contribute to outstanding customer representative service?**
Are you fluent in French communication (Speaking)?
Looking to make your career abroad in a multicultural environment?
**So we have the perfect opportunity for you**
Your future project: join our **French Customer Advisor **team.
As a customer advisor specialist, your daily responsibilities will include:
- Provide first-contact resolutions to customer queries
- Offer specialized customer support through written and phone communication
- Build a meaningful relationship, answering customers' questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations, and productivity targets
- Create an amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of the management and provide feedback
- Deal with English & French Speaking Calls.
**To succeed in the role, you will need to have**:
- Fluent in English & French Speaking & Writing
- Strong communication skills - with excellent phone conversation skills, attentive listening, and superior writing skills
- Analytical and problem-solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- High-speed internet access and appropriate conditions for remote work
- **Must hold EU citizenship or valid work permit for UK**
**Salary & Working Hours.**
What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.
- £11.45 Per Hour
- Monday - Friday 07:00-19:00
- 40 Hours Per Week
**Benefits.**
What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our wellness program
- Job stability
- EAP & Virtual GP
- Excellent work culture
- Gym & Highstreet Discounts
- Cycle to work scheme
- Mortgage consultancy
- DNA Profiling
- Pension
HCL_BSERV
**Job Types**: Full-time, Permanent
**Salary**: £23,816.00 per year
Schedule:
- 8 hour shift
**Language**:
- French & English Fluent (required)
Work Location: In person
Reference ID: PEARFREN
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