Customer Advisor

6 months ago


Trowbridge, United Kingdom Boots Full time

Job Reference: 209736BR

Trowbridge, The Shires Gateway

Permanent

Part-time
- Save Job

**The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.**

**The importance of your role.**

This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great opportunity.

You’ll really get to know our customers and what they’re looking for; it’s everything from helping them find the perfect product, working deliveries and stocking the shelves, to getting behind our in-store promotion.

**What you’ll be doing day to day.**

Listen to our customers, it’s the first step to providing a great experience and we love how passionate our customers are about our brand.

Put our customers at ease. You’ll get to know our fantastic products, recommending items that they hadn’t considered. You’re really personable approach will keep our customers coming back.

Provide a great shopping environment for our customers ensuring our stores are clean, tidy and presentable and provide a store we can be really proud of.

Inspire the in-store team with your really personable customer care, helping them any way you can.

**How will you do it?**

Make our customers feel really good - it’s more than just answering their questions, it’s about giving our customers a really great experience. Even if it’s just offering them a basket when you notice their hands are full. You’ll let them know you’re here to help - it’s the little things that make a real difference.

Get to know our in-store promotions and schemes, and promote them - the more info we can give our customers the better.

Know our customers, find more about them, what they like and what they don’t - it can make such a difference to the way we do things.

**What you’ll need to have.**

We’re looking for really great people, with a friendly personality. It’s all about working together as one great team - after all it’s our people that are at the heart of our business. You never know it could lead to another role with us. It would be great if you had experience of dealing with customers. But it isn’t just about experience, it’s personality that really counts, we’re interested in seeing a bit more, the real you - and that makes us all feel good.

**Our Diversity and Inclusion commitment.**

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.

**Our Benefits.**

We have a great range of benefits* that go beyond salary and offer flexibility to suit you:

- Competitive holiday allowance (with the option to buy more days)
- Boots Retirement Savings Plan pension scheme
- Discretionary annual bonus scheme
- Enhanced Maternity / Paternity / Adoption leave pay
- £100 gift card for colleagues expecting/adopting a baby
- Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
- Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
- Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
- Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
- Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.



  • Trowbridge, United Kingdom Everyday Loans Full time

    We are looking for some contractors with excellent customer service skills? Do you see yourself having a career in Finance and would like to see what it is like? We may have the role for you! Everyday Loans are currently recruiting for a few Customer Service Advisors to join the team on three month contracts. If you have great people skills and are looking...


  • Trowbridge, United Kingdom CV-Library Full time

    Our client is a leading provider of healthcare services committed to ensuring the well-being and satisfaction of patients. They prioritise quality and efficiency in everything we do, striving to deliver excellent service and support to those in our care Client Details Our client is an established multinational corporation in the FMCG industry. They uphold...

  • Customer Advisor

    6 months ago


    Trowbridge, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 15 hours per week** **Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Trowbridge** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...

  • Customer Advisor

    5 months ago


    Trowbridge, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 15 hours per week** **Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Trowbridge** - **Rising to £12.21 from April 1st** We believe anyone can improve their home to make life better. Every day, we give our...


  • Trowbridge, United Kingdom Boots Full time

    Summary Job Reference: - 214110BR Trowbridge, The Shires Gateway Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Trowbridge, The Shires Gateway store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s...

  • Customer Advisor

    5 months ago


    Trowbridge, United Kingdom B&Q Full time

    **About the role** **Part time - 12 hours per week - **Permanent** **Shifts available Weekends & Evenings, between 7.00am - 10.00pm** **£10.60 per hour** **B&Q Trowbridge** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home...


  • Trowbridge, United Kingdom CV-Library Full time

    Thrive Group are delighted to be working with our client in Trowbridge who is actively looking to recruit an experienced Customer Service Advisor to join the team on a temporary basis for 3 months. (This could go permanent for the right candidate). What you will be doing: The successful candidate will take incoming call from customers, including customer...

  • Customer Advisor

    5 months ago


    Trowbridge, United Kingdom Boots Full time

    Summary Job Reference: 231569BR - Job Reference: 2 3 1 5 6 9 B R Trowbridge, The Shires Gateway Fixed Term Various Hours Available **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether...


  • Trowbridge, United Kingdom Haine and Smith Full time

    **Customer Service Assistant (Optical Advisor)** The position of Optical Advisor is one which is both varied and rewarding. Our Optical Advisors are a vital link between our patients and professional staff and might best be described as ‘the face of Haine & Smith’, since they are usually the first point of contact for visitors to the practice. **Main...

  • Customer Sales Advisor

    6 months ago


    Trowbridge, United Kingdom Great Western Railway Full time

    **Salary -** £27,534 per annum **Who are we?** GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South...


  • Trowbridge, United Kingdom apetito Full time

    Overview: **The Role and Team** **This is a permanent position, working 37.5 hours per week - Mon - Fri 08.30 - 17:00.** The Customer Relations Advisor will be responsible for ensuring that world class customer service is provided at all times. However, apart from the technical skills that are required with the role, the most important attributes are that...

  • Customer Advisor

    5 months ago


    Trowbridge, United Kingdom Boots Full time

    Summary Job Reference: - 209736BR Trowbridge, The Shires Gateway Permanent Part-time **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...

  • Service Administrator

    5 months ago


    Trowbridge, United Kingdom Trowbridge Ford Full time

    **Job description** **Automotive Service Administrator / service advisor** An exciting opportunity has arisen to join Trowbridge Ford as a service Administrator / advisor. Working in our busy service department, good communication skills are required for this position as you need to maintain excellent relationships with both customers and colleagues. In...


  • Trowbridge, United Kingdom Platinum Motor Group - Renault Trowbridge Full time

    **About us** You will be working within a fast paced friendly team and can be sure of receiving the best quality training and development from our manufacturers and Group staff. As one of the South West’s largest, family owned dealer groups, we provide an excellent working environment and exciting career opportunities. As a family owned business, we are...


  • Trowbridge, United Kingdom F.Hinds Full time

    **F.Hinds Trowbridge 8hrs: Wednesday 4hrs and Thursday 4hrs. Flexibility to cover other shifts is desirable.** **Duties will include**: - Sales, - Customer Service, - Display work, - Admin tasks, - Stock control, - Cash Handling, - Repairs (Basic Jewellery and Watches) - and other duties Having these varied duties makes the job more interesting and...


  • Trowbridge, Wiltshire, United Kingdom Page Personnel Full time

    Job Summary:We are seeking a Customer Service Advisor to join our team at Page Personnel. As a Customer Service Advisor, you will be responsible for making outbound calls to patients to inquire about their current food supply, conducting stock checks to assess the availability of essential food items, and providing empathetic and supportive communication to...


  • Trowbridge, United Kingdom Platinum Motor Group Full time

    Parts Advisor **Duties**: - Maintain accurate inventory of parts and supplies - Assist customers in identifying and ordering the correct parts for their vehicles - Provide excellent customer service and phone etiquette - Process parts orders and returns - Coordinate with technicians to ensure timely delivery of parts - Keep track of parts warranties -...

  • Optical Advisor

    5 months ago


    Trowbridge, United Kingdom Carter & Harding Opticians Full time

    A fantastic opportunity for you to progress your career in optical and business skills. There are many career pathways available. We have a proven track record in training and supporting people to achieve the best they can, whether it be as an Optical Advisor, progressing on to becoming a Dispensing Optician, Optometrist, or Practice Manager. We offer a...


  • Trowbridge, United Kingdom Novuna Full time

    Are you passionate about phenomenal customer experiences? Do you have excellent organisation skills? Do you have good problem-solving skills? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At Novuna Vehicle Solutions, we're passionate about building a better tomorrow. Which is why we're lighting the way in the...

  • Customer Sales Advisor

    6 months ago


    Trowbridge, United Kingdom EE (Franchise) Full time

    Joining an EE Franchise store means you'll be able to enjoy real retail action, at the heart of the High Street. Now that EE are rolling out 5G and a new wave of services, there couldn’t be a better time to join! Working directly for your Franchise Manager, you’ll discover it’s not just our customers who get the best from the EE brand. Surrounded by...