Current jobs related to Customer Support Advisor - Trowbridge - Novuna

  • Customer Service Advisor

    1 week ago

    Trowbridge, United Kingdom New Resource Recruitment Full time

    **Customer Service Advisor** Near Trowbridge Full time and Permanent role Monday to Friday 9am-5pm Salary £20,300-£22,000 dependent on experience We are delighted to be working on behalf of a global manufacturing company to help them secure a Customer Service Advisor on a permanent and full-time basis. Our client has a long history in the luxury...

  • Christmas Customer Advisor

    7 months ago

    Trowbridge, United Kingdom Boots Full time

    Summary Job Reference: - 214110BR Trowbridge, The Shires Gateway Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Trowbridge, The Shires Gateway store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s...

  • Customer Advisor

    5 days ago

    Trowbridge, United Kingdom B&Q Full time

    **About the role** **Part time - 20 hours per week** **Permanent** **Shifts available Monday - Sunday, between 8.00am - 8.00pm** **£10.10 per hour (rising to £10.60 from April 1st)** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a...

  • Customer Advisor

    7 months ago

    Trowbridge, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 15 hours per week** **Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Trowbridge** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...

  • Customer Advisor

    7 months ago

    Trowbridge, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 15 hours per week** **Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Trowbridge** - **Rising to £12.21 from April 1st** We believe anyone can improve their home to make life better. Every day, we give our...

  • Customer Service Advisor

    7 days ago

    Trowbridge, United Kingdom Juice Recruitment Ltd Full time

    Juice is thrilled to be supporting a reputable automotive group based in Trowbridge, in their search for a Contact Centre Advisor to join their friendly team. **The Role** This is predominately a phone-based role where you will be responsible for making a range of outbound calls ensuring that excellent customer service is provided to all...

  • Customer Advisor

    7 months ago

    Trowbridge, United Kingdom B&Q Full time

    **About the role** **Part time - 12 hours per week - **Permanent** **Shifts available Weekends & Evenings, between 7.00am - 10.00pm** **£10.60 per hour** **B&Q Trowbridge** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home...

  • Customer Service Advisor

    2 weeks ago

    Trowbridge, United Kingdom apetito Full time

    Overview: **The Role and Team** **This position is working 37.5 hours per week, 5 over 7 days.** The role of our Customer Services Advisor is critical to the success of our business. Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet. The defining characteristics of our Customer...

  • Customer Advisor

    7 months ago

    Trowbridge, United Kingdom Boots Full time

    Summary Job Reference: 231569BR - Job Reference: 2 3 1 5 6 9 B R Trowbridge, The Shires Gateway Fixed Term Various Hours Available **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether...

  • Customer Service Advisor

    1 week ago

    Trowbridge, United Kingdom New Resource Recruitment Full time

    **Customer Service Advisor - Data Processing** Near Trowbridge Full time and permanent Monday to Friday 9am-5pm Salary £20,300-£22,000 dependent on experience We are delighted to be working on behalf of a global manufacturing company to help them secure a Customer Service Advisor on a permanent and full-time basis. Our client has a long history in the...

  • Customer Relations Advisor

    7 months ago

    Trowbridge, United Kingdom apetito Full time

    Overview: **The Role and Team** **This is a permanent position, working 37.5 hours per week - Mon - Fri 08.30 - 17:00.** The Customer Relations Advisor will be responsible for ensuring that world class customer service is provided at all times. However, apart from the technical skills that are required with the role, the most important attributes are that...

  • Customer Service Assistant

    7 months ago

    Trowbridge, United Kingdom Haine and Smith Full time

    **Customer Service Assistant (Optical Advisor)** The position of Optical Advisor is one which is both varied and rewarding. Our Optical Advisors are a vital link between our patients and professional staff and might best be described as ‘the face of Haine & Smith’, since they are usually the first point of contact for visitors to the practice. **Main...

  • Customer Service Advisor

    1 week ago

    Trowbridge, United Kingdom RecruitmentRevolution.com Full time

    New opportunity not to be missed! Ready to join the largest car company in the world? Our Toyota Dealership in Trowbridge is looking for an experienced Service Advisor to join our friendly, thriving Service Department. **Role info**: Customer Service Advisor Trowbridge Competitive Market Salary Plus Contributory Pension Scheme, Generous Holiday Allowance,...

  • Customer Sales Advisor

    7 months ago

    Trowbridge, United Kingdom Great Western Railway Full time

    **Salary -** £27,534 per annum **Who are we?** GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South...

  • Mortgage Advisor

    2 weeks ago

    Trowbridge, United Kingdom Connells Full time

    We’re looking for highly motivated **Mortgage Advisor** to join our fantastic team in Trowbridge. The **Mortgage Advisor**will work closely with an established Estate Agency team to help customers purchase their dream home whilst taking care of all their mortgage and protection needs. **What’s in it for you?** - Excellent internal progression to support...

  • Customer Helpline Advisor

    1 week ago

    Trowbridge, United Kingdom Novuna Full time

    Are you looking for a new role in a business where your future career is taken seriously? Are you passionate about giving great customer service? Do you want to join a friendly team where you can learn lots and at the same time, enjoy your working day? If your answer is 'yes' to all of these, keep reading. **Want to know a little about us?** At Novuna...

  • Customer Services Advisor

    2 weeks ago

    Trowbridge, United Kingdom Danone Full time

    About the job Job Title: Customer Service Advisor - 37.5 hours pw Location: Trowbridge (Hybrid Working between office and home) **Salary**: Competitive Salary, bonus and an excellent range of benefits including: discounts with national retailers, use of on-site gym, 25 days holiday plus bank holidays, private healthcare, up to 12% company pension...

  • Senior Customer Support Adviser

    7 months ago

    Trowbridge, United Kingdom Selwood Housing Full time

    **Senior Customer Service Advisor** **Selwood Housing** **Permanent: Full time (37 hrs)** **Shifts: between 8:30am (earliest start) to 5:30pm (latest finish) with early finish at 4:30pm on Friday** **Salary: £30,000 per annum** **Location: Trowbridge** **Closing date: Sunday 3rd December at midnight** **Interview date: Thursday 7th December** **Who...

  • Customer Advisor

    7 months ago

    Trowbridge, United Kingdom Boots Full time

    Job Reference: 206148BR Trowbridge, The Shires Gateway Fixed Term Part-time - Save Job **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...

  • Customer Advisor

    7 months ago

    Trowbridge, United Kingdom Boots Full time

    Summary Job Reference: - 209736BR Trowbridge, The Shires Gateway Permanent Part-time **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...

Customer Support Advisor

7 months ago

Trowbridge, United Kingdom Novuna Full time

Are you passionate about phenomenal customer experiences? Do you have excellent organisation skills? Do you have good problem-solving skills?

If your answer is 'yes' to all of these, keep reading.

Want to know a little about us?

At Novuna Vehicle Solutions, we're passionate about building a better tomorrow. Which is why we're lighting the way in the electric vehicle revolution. From family cars to HGVs, we're helping customers of all kinds on their journey to carbon-free mobility.

We're proud to be a **Top 50 Inclusive employer. **We're a signatory of the **Women in Finance** and the **Race at Work Charter** and we're **Disability Confident Committed**.

What does the role involve?

Reporting to the Downtime Team Lead, you'll work as part of the Incident Management team and play an important part as the voice of the customers when their journey doesn't go to plan. A vehicle may be involved in a breakdown, and it's your team's role to ensure our breakdown partners get the customer back on the road as soon as possible. Once you have completed your induction and training in our Trowbridge office, you'll be able to work from home 3 days a week.

Please note this role is known internally as an Incident Management Controller.

**Some of your key duties will include**:

- Ensuring events are managed correctly to help the operational teams update the customer with the progress of their repairs
- Investigating any service failing and helping to resolve customer complaints
- Dealing with customers and suppliers regarding breakdowns and incidents
- Supporting internal teams within operations with any breakdown-related queries

What are we looking for?

You're passionate about great customer service and thrive on helping get problems solved. You enjoy multitasking with a key eye for detail. You like to structure your day to be organised as well as work in a flexible way to prioritise tasks when required.

Also, we're looking for the following:

- Ability to work on your own initiative
- Solution-oriented, and able to think outside of the box
- IT literate, Excel
- Team player

What can we offer you?

At Novuna we take our people promise seriously. If you join us, you'll have a **chance to make a difference, opportunities to learn, and time to shine**.

In addition to a market-benchmarked salary and excellent bonus scheme, our offer to you includes:

- Flexible hybrid working
- 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
- Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

What's the next step?

We're **Disability Confident Committed**, so if you're a person with a disability, if you're neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we'll be happy to make reasonable adjustments to our processes for you.

**#LI-Hybrid