Inbound Customer Service Assistant

1 week ago


Sheffield, United Kingdom OC Motor Repairs Ltd Full time

**Inbound Customer Service Advisor**

Monday - Friday, Full - Time, 9.00am - 5.30pm

This is a permanent position.

**Salary**:
**£9.50 p/h - In line with NMW + bonus**

OC Motor RepairsLtd, established for over 10 years, is an insurance approved accident repair centre that ensures the highest quality standards are maintained, specialising in car body repairs and crash repairs.

Our company offers a range of benefits including a monthly attendance bonus and pension scheme

Due to the continuous growth of our company we are looking to recruit Inbound Customer Service Advisors

**Duties Include**
- Receiving inbound calls from customers requiring updates on the repair progress of their vehicles across our network of repair centres
- Dealing with customer complaints and distributing to the relevant site manager to resolve
- Providing a high level of customer service at all times

**Benefits**
- A thorough induction and training process
- £100 monthly attendance bonus + an additional £200 every 6 months
- Lottery Scheme winning as much as £1250
- Dress down Friday monthly and other events to raise money for charity
- Star of the month incentives

**Essential**
- Computer literate with experience in MS Packages including Word, Excel etc
- Polite telephone manner

**Job Types**: Full-time, Permanent

**Salary**: From £9.50 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- No weekends



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