Travel Agent

2 days ago


Chester, United Kingdom Hays Specialist Recruitment Limited Full time

Travel Agent, Chester, OTE £27,000-£30,000
**Your new company**
Sykes Cottages are one of the leading and fastest-growing providers of Holiday Cottage Rentals, representing over 19,000 cottages across the UK and Ireland. They are an award-winning business, having been named in the Sunday Times Top 100 companies to workfor in the UK, as well as winning Company of the Year at the Cheshire Business Awards in 2019. Sykes Cottages' focus is always on the customer and ensuring their journey consistently exceeds expectations from start to finish. They are currently expanding theirChester office and looking for ambitious individuals to join their team. There are exciting opportunities for multiple Customer Service Advisors to join their growing business in permanent full-time and/or part-time positions.
**Your new role**
You will be joining Sykes Cottages as a Travel Expert; helping customers make bookings with Sykes Cottages, taking them through from initial enquiry to final booking stage, and upselling additional Sykes services and products. Your main duty will be to deliveran outstanding customer journey on every contact and go the extra mile for customers, wowing them with your knowledge, enthusiasm and helpfulness. Your other key responsibilities will be delivering on targets such as contact to booking conversion, add-on productsand Customer Satisfaction survey scores; maximising all sales opportunities (be able to effectively close sales, promote alternatives, building rapport etc), and adhere to all Reservations and Company procedures and comply with all current FCA Regulations.
**What you'll need to succeed**
You must be a clear and confident communicator, have good IT skills with Microsoft Office and a passion for helping customers. You'll need to possess great organisation and time management skills and thrive in a fast-paced environment. You should be able tomanage your own workload and it is highly desirable that you have experience working in customer service, ideally in a Travel Agent capacity or a face to face sales environment. You'll need to have a flexible approach to work and be able to commit to a rotatingshift pattern which includes late shifts and weekends.
**What you'll get in return**
The starting salary for the role is £18,883 with an excellent bonus structure of on-track earnings of an extra £800-£1000 in bonuses a month. You will be offered fantastic hybrid working options and a very generous annual leave policy (25 days of annual leaveplus 8 Bank Holidays, as well as an additional day-off for your Birthday and 2 days off to volunteer for a charity of your choice). You'll receive an outstanding benefits package which includes Excellent Private Medical Cover, Pension Scheme, Life AssuranceScheme and Free Worldwide Travel Insurance for you and your family, as well discounts at a number of high street shops and restaurants and you will also be able to use a 20% employee-discount on all holiday bookings. For free of charge you can receive OnsiteReflexology, Counselling appointments, Weekly Fitness Classes (Circuits, Pilates, Yoga etc) and Onsite Gym Access or discounted Gym Memberships for Remote and Sister Brands. A major benefit is that you can be supported in your Self Study with Study Bonds availablefor additional Qualifications, Courses and Accreditations (CIMA, CPA, CFP, CIPD etc) as well as commitment to supporting additional study with time off, coaching and mentoring. There are also Monthly and Weekly Workshops on professional development up-skilling.The best thing about this client is their family-feel culture, with every employee receiving a Rose on Valentine's Day, Easter Egg at Easter and Christmas gift and Advent Calendar at Christmas, as well as additional benefits throughout the year i.e Pizza Lunches,complimentary Ice-cream, Bring your Pet to Work Day and a Monthly Beer and Refreshments Trolley
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



  • Chester, United Kingdom Platinum Travel Recruitment Ltd Full time

    Job Title: Asia and Australia Travel Specialist We are seeking a highly motivated and experienced Asia and Australia Travel Specialist to join our clients remote team. The ideal Asia and Australia Travel Specialist will have a strong background in selling travel packages to agents within the travel industry. This role requires a deep product knowledge for...

  • Travel Agent

    3 hours ago


    Chester, United Kingdom Hays Specialist Recruitment Limited Full time

    Travel Agent l Chester l Permanent **Your new company** My Client is a travel company who are currently expanding their Chester office and looking for ambitious individuals to join their team. There are exciting opportunities for multiple Customer Service Advisors to join their growing business in permanent full-timepositions. **Your new role** You will be...

  • Luxury Asia

    7 months ago


    Chester, United Kingdom Platinum Travel Recruitment Ltd Full time

    We collaborating exclusively with a high end bespoke b2b travel company that offers a range of tailormade travel and tours across the globe. This award winning tour operator is now on the hunt for an experienced **Luxury Asia & Australia B2B Travel Specialist** to work remotely. Ideal for a highly experienced Asia and Australia specialist with experience in...


  • Chester, United Kingdom Platinum Travel Recruitment Ltd Full time

    Position: Travel Consultant - USA & Canada Travel Specialist Join our clients team in Chester as a Travel Consultant specialising in USA and Canada destinations. As a key member of our clients fun and friendly team, you shall play a pivotal role in curating unforgettable travel experiences. Generous commission is on offer, along with travel perks, FAM...


  • Chester, United Kingdom Thomson Recruitment Independent Partnerships (TRIP) Ltd Full time

    TRIP are recruiting for a Booking Agent (Travel Expert) to join an experienced team of Customer Service and Sales specialists within a well-known international holiday rentals company based in Chester. This is a fantastic opportunity for an existing SalesAdvisor, Account Manager or Travel Expert looking for a new challenge to take on the role of securing new...


  • Chester, United Kingdom Clarify Consultancy Ltd Full time

    Due to continued expansion our client, a well-established and reputable travel company is actively seeking an experienced, self-driven and dedicated Trainee Travel Agent to complement their friendly team on a permanent basis. This role is flexible workinghours, full or part time and remote working available. Reporting directly to the Sales Team Leader, key...


  • Chester, United Kingdom Thomson Recruitment Independent Partnerships (TRIP) Ltd Full time

    TRIP are recruiting for a Booking Agent (Travel Expert) to join an experienced team of Customer Service and Sales specialists within a well-known international holiday rentals company based in Chester. This is a fantastic opportunity for an existing SalesAdvisor, Account Manager or Travel Expert looking for a new challenge to take on the role of securing new...

  • Travel Trade

    7 months ago


    Chester, United Kingdom Chester Zoo Full time

    We are Chester Zoo, and for over 80 years we’ve been a leading conservation and education charity, and an amazing, award-winning visitor attraction. We’re also a team of passionate, talented, enthusiastic and expert people, doing everything we can to prevent extinction, from caring for animals to discovering new conservation ideas, and giving our 1.9...

  • Airfares Consultant

    2 days ago


    Chester, United Kingdom C&M Travel Recruitment Full time

    Flights Travel consultant: We currently have a new opportunity in Chester to work as an Airfares Consultant for a tour operator selling solely to the trade, tour operators and travel agents. Ideally from a flights reservations background we are seeking someone with excellent Fares experienceon a major GDS - either Amadeus or Sabre or Galileo and flight...

  • Travel Advisor

    2 days ago


    Chester, United Kingdom Reed Business Support Full time

    **Travel Advisor /Booking Agent - Chester/Hybrid/Flexible - full and part-time positions available** This is a fantastic opportunity to join a thriving holiday company in the heart of Chester, as one of their new Travel Experts! People and culture are everything in this fantastic business, and they offer a huge list of perks and benefits, including: -...

  • Field Agent

    3 days ago


    Chester, United Kingdom Resolvecall Full time

    **Field Agent / Warrant Officer based in Chester (CH Postcode)** - Do you want to work for an Investors in People Gold awarded company with a potential to earn over £36,000 a year? - Do you want a better work/life balance? Working 4 days out of 7 with every weekend off and an additional day off during the week. - Would you like a job working for a market...


  • Chester, United Kingdom Travel Trade Recruitment Full time

    Customer Care Executive required for a well-established, independent travel company who have been providing travel services & dream holidays for over 13 years. Are you are looking to step away from sales? Then this could be the role for you! My client is looking to recruit an enthusiastic and highly motivated Customer Care Executive, to join their...

  • Customer Service Agent

    6 months ago


    Chester, United Kingdom Page Personnel Full time

    Great environment, culture and opportunity! - Permanent, full time role wiht great benefits **About Our Client**: Our client is a renowned player in the Leisure, Travel & Tourism industry, boasting a workforce of over 500 employees. Known for their commitment to exceptional customer service, they operate across the UK. - Handle customer complaints and...


  • Chester, United Kingdom Hays Specialist Recruitment Limited Full time

    Booking & Reservations Agent | Perm | Chester | £19,305 + OTE of £800 pcm **Your new company** Sykes Cottages are one of the leading and fastest-growing providers of Holiday Cottage Rentals, representing over 19,000 cottages across the UK and Ireland. They are an award-winning business, having been named in the Sunday Times Top 100 companies to workfor in...


  • Neston, Cheshire West and Chester, United Kingdom CV-Library Full time

    An excellent opportunity has arisen to join an independent Retail travel agent as a Cruise Travel Consultant, based on the Wirral. You will be selling cruise holidays all over the world to direct customers over the phone and face to face in a retail travel shop and lovely upmarket town. Salary is up to £28k depending on experience The successful...


  • Neston, Cheshire West and Chester, United Kingdom CV-Library Full time

    An excellent opportunity has arisen to join an independent Retail travel agent as a Cruise Travel Consultant, based on the Wirral. You will be selling cruise holidays all over the world to direct customers over the phone and face to face in a retail travel shop and lovely upmarket town. Salary is up to £28k depending on experience The successful...

  • Guest Service Agent

    7 months ago


    Chester, United Kingdom Residential Estates Ltd Full time

    Guest Relations (Travel) FTE £21,000 Plus additional on call pay. Summary: We are seeking a skilled and enthusiastic Guest Relations Coordinator to join our team. As a key member of our travel operation, you will play a vital role in ensuring exceptional guest experiences throughout their journey. Your primary responsibility will be to provide personalised...


  • Chester, United Kingdom Recruit4Staff Full time

    Recruit4staff are proud to be representing their client, a leading **Travel Specialist** in their search for a **Social Media Content Creator** to work based in the offices in **Chester.** **For the successful Social Media Content Designer** **our client is offering**: - Salary £22,308 P/Annum - Monday to Friday 09.00 - 17.30 - Permanent - Benefits:...


  • Chester, United Kingdom CV-Library Full time

    Job Title: Operations Administrator Location: Chester Remuneration: £12.05 p/hour Contract Details: Temporary, with potential for extension/permanent Working Pattern: Full-time, hybrid working Our client is seeking an Operations Administrator to join their team in the travel industry. As an Operations Administrator, you will play a pivotal role...


  • Chester, United Kingdom Top Recruit Ltd Full time

    **THE COMPANY** Our client is a leading online tour operator based in the UK, selling holidays nationwide. **THE ROLE** Our client is looking for a Land Operations Executive. Key responsibilities: - Handle and resolve customer inquiries related to land queries. - Process daily booking queues promptly. - Follow up with suppliers to obtain necessary...