Customer Service Representative

5 months ago


SouthendonSea, United Kingdom Brand Identity Full time

**Customer Service/ Sales Executive**

**Southend on Sea**

**Starting salary £23K dependent on experience**

Brand Identity are an independent printing & embroidery business based in Southend on Sea, Essex. We supply a wide range of local and national businesses with customised clothing and branded promotional items.

Training will be given on the specifics but below are some of the key requirements for the role;
- Processing customer orders, returns, and tracking shipments
- Upselling and cross selling to all incoming calls / showroom customers based on their needs or preferences
- Chasing all quotations in a timely manner
- Ensuring all information is recorded and input into our database accurately and efficiently
- Maintain a high level of professionalism at all times

Qualifications required
- Previous experience within a customer service/ retail environment is preferred
- Excellent verbal and written communication skills
- Strong problem solving skills with the ability to think quickly on your feet
- Detail orientated with good organisational skills
- Proficient in data entry and computer navigation (MS Office)

We offer competitive pay, comprehensive training, and opportunities for career growth within our business. If you are a dedicated individual with a passion for providing exceptional customer service, we would love to hear from you.

The position is required from Monday-Friday - 9am -5.30pm with an hour for lunch. 28 days a year including bank holidays and we hold annual Summer and Christmas events.

**Job Types**: Full-time, Permanent

Pay: From £23,000.00 per year

**Benefits**:

- Company events
- Company pension
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 2 years (preferred)

Work Location: In person

Reference ID: Cust01 - BID



  • Southend-on-Sea, United Kingdom Launch Group Full time

    The Launch Group are currently recruiting for Teleperformance to find enthusiastic Customer Service Representatives. **Location**: Work From Home **Hours**: Full Time **Day to day responsibilities of the Customer Service Representative** - We have an exciting opportunity to start working as part of one of our most prestigious clients. In this role you...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Pertemps TM Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Pertemps TM. As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional customer service and support.Key Responsibilities:Provide accurate and detailed records of...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our dynamic team at Ventrica. As a key member of our contact centre, you will be the first point of contact for our customers, providing exceptional support and guidance through various communication channels.Key Responsibilities:Provide outstanding customer...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our dynamic team at Ventrica. As a key member of our contact centre, you will be the first point of contact for our customers, providing exceptional support and guidance through various communication channels.Key Responsibilities:Provide outstanding...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to deliver excellent service and support to our customers.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational workflow.Collaborate with team members to meet and exceed goals.Requirements:High school diploma or equivalent.Experience in customer...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - DutchWe are seeking a highly skilled and ambitious customer service representative to join our team at Ventrica.As a customer service representative, you will be the first point of contact for our customers, providing outstanding service across telephone, social media, webchat, and email.You will be responsible for...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is looking for dedicated team members to join our vibrant team. As a customer service representative, you will engage with customers, provide support, and participate in operational workflows.Responsibilities:Engage with customers, providing service and support.Participate in all aspects of the operational workflow.Collaborate with team...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role will involve providing exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.The ideal candidate will have previous experience in customer support, be computer literate, and possess...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - SpanishThe Role/Candidate:We are seeking a highly ambitious customer service representative who is fluent in Spanish and has a genuine passion for delivering excellent customer service.As a customer service representative, you will be the first point of contact for all customer queries and will be responsible for providing...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - FrenchWe are seeking a highly motivated and ambitious customer service representative to join our team. As a customer service representative, you will be the first point of contact for all customer queries, providing outstanding service across telephone, social media, webchat, and email.Key Responsibilities:Have a 'can do'...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Genting Casinos Full time

    Customer Service Role at Genting CasinosWe are seeking a skilled Customer Service Representative to join our team at Genting Casinos. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences in our bars and restaurants.Key Responsibilities:Provide outstanding customer service, adhering to company...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - DutchWe are seeking a highly motivated and ambitious customer service representative to join our team.As a customer service representative, you will be the first point of contact for all customer queries, providing outstanding service across telephone, social media, webchat, and email.You will be a brand ambassador for your...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - DutchWe're seeking a highly ambitious customer service representative who can deliver exceptional service in Dutch.As a key member of our team, you'll be responsible for providing outstanding customer support across various channels, including telephone, social media, webchat, and email.To succeed in this role, you'll need...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Dovetail HRS Full time

    About the Role:The Customer Service Representative will play a pivotal role in ensuring the efficient operation of the customer care team. As a key member of the team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer service and supportResolve customer...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Southend-on-Sea, UK. As the first point of contact, you will handle incoming queries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide product and service...


  • Southend-on-Sea, United Kingdom Solopress Full time

    As one of the UK’s fastest-growing printers, Solopress is always looking for great people to join our very friendly, hardworking team. Due to continued expansion, we are now looking for an experienced Customer Service Representative to join us here in Southend on Sea, Essex. **Role Requirements** This role is suitable for someone with experience working...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom ENGINEERINGUK Full time

    About the Role:As a Customer Service Representative, you will be the friendly face of our business, delivering exceptional customer service and ensuring our customers receive the highest levels of service and quality products.Key Responsibilities:• Provide exceptional customer service and ensure customer satisfaction.• Deliver Waitrose quality products...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are looking for a Customer Service Representative to provide excellent customer service and support the store's operations in Southend-on-Sea, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash register and handle transactions.Maintain the store's visual...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - FrenchWe are seeking a highly ambitious customer service representative who is fluent in French and has excellent communication skills.As a key member of our team, you will be responsible for providing outstanding customer service across telephone, social media, webchat, and email.Key Responsibilities:Provide a 'can do'...


  • Southend-on-Sea, United Kingdom Solopress Full time

    As one of the UK’s fastest-growing printers, Solopress is always looking for great people like you to join our very friendly, hardworking team. Due to continued expansion, we are now looking for an experienced Customer Service Representative to join us here in Southend on Sea, Essex. **Role Requirements** - Working hours for this role are Monday to Friday...