Customer Service Representative
5 months ago
The Launch Group are currently recruiting for Teleperformance to find enthusiastic Customer Service Representatives.
**Location**: Work From Home
**Hours**: Full Time
**Day to day responsibilities of the Customer Service Representative**
- We have an exciting opportunity to start working as part of one of our most prestigious clients. In this role you will provide finance and insurance services to customers across the entire United Kingdom for some of the best global automotive brands. Dealing with both new and existing customers, you will have the opportunity to provide the highest standard of customer service for a rapidly expanding financial company.
- Be first line support for all telephone enquiries, responding to all queries in a polite and professional manner - from general enquires to complaints handling
- Energetically and enthusiastically work as part of a high performing Customer Operations team
- Consistently put our customers first and build their trust, taking full ownership and use initiative to resolve customer queries within first contact resolution and deliver a personal service
- Pro-actively identify the best solutions for each customer that will also create value for the company and actively develop the brand
- Deliver a service where empathy and building rapport are central, that will delight our customers and put them at ease
- Adhering to company and industry standards
- Follow all FCA regulations and quality and compliance principles and adhere to TCF principles whilst maintaining first class customer service
**Benefits of being a Customer Service Representative**
- 28 days’ holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary
- Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.
- Refer & Earn Scheme - earn up to £900 for referring a friend to work for TP And £300 for your friend too
- Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days’ year and our Interactive Health and Wellbeing Hub
- Life Assurance Cover & Pension Scheme
- Length of Service and monthly recognition awards
- Opportunities for career development and progression
**Skills needed to be a Customer Service Representative**
We are looking for the following skills and attributes:
- Strong verbal and written skills with the ability to show attention to detail
- Ability to establish collaborative customer relationships in a fast-paced environment.
- A good attitude and the ability to interact with lots of different people.
- Professional and friendly telephone manner
- Customer Service experience
- Experience of working in a target driven environment to a high standard.
- PC skills, and the ability to navigate multiple systems competently, with ease.
- A good consistent typing speed
- Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence.
- Able to work within a fast paced, engaging environment
**If you have any questions please call The Launch Group on 0191 261 8456**
**Salary**: £10.42 per hour
**Benefits**:
- Company events
- Company pension
- Store discount
- Work from home
Supplemental pay types:
- Bonus scheme
Work Location: In person
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Pertemps TM Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Pertemps TM. As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional customer service and support.Key Responsibilities:Provide accurate and detailed records of...
-
Customer Service Representative
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our dynamic team at Ventrica. As a key member of our contact centre, you will be the first point of contact for our customers, providing exceptional support and guidance through various communication channels.Key Responsibilities:Provide outstanding customer...
-
Customer Service Representative
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our dynamic team at Ventrica. As a key member of our contact centre, you will be the first point of contact for our customers, providing exceptional support and guidance through various communication channels.Key Responsibilities:Provide outstanding...
-
Customer Service Representative
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to deliver excellent service and support to our customers.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational workflow.Collaborate with team members to meet and exceed goals.Requirements:High school diploma or equivalent.Experience in customer...
-
Customer Service Representative
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full timeCustomer Service Representative - DutchWe are seeking a highly skilled and ambitious customer service representative to join our team at Ventrica.As a customer service representative, you will be the first point of contact for our customers, providing outstanding service across telephone, social media, webchat, and email.You will be responsible for...
-
Customer Service Representative
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals is looking for dedicated team members to join our vibrant team. As a customer service representative, you will engage with customers, provide support, and participate in operational workflows.Responsibilities:Engage with customers, providing service and support.Participate in all aspects of the operational workflow.Collaborate with team...
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full timeCustomer Service Representative - SpanishThe Role/Candidate:We are seeking a highly ambitious customer service representative who is fluent in Spanish and has a genuine passion for delivering excellent customer service.As a customer service representative, you will be the first point of contact for all customer queries and will be responsible for providing...
-
Customer Service Representative
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role will involve providing exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.The ideal candidate will have previous experience in customer support, be computer literate, and possess...
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full timeCustomer Service Representative - FrenchWe are seeking a highly motivated and ambitious customer service representative to join our team. As a customer service representative, you will be the first point of contact for all customer queries, providing outstanding service across telephone, social media, webchat, and email.Key Responsibilities:Have a 'can do'...
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Genting Casinos Full timeCustomer Service Role at Genting CasinosWe are seeking a skilled Customer Service Representative to join our team at Genting Casinos. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences in our bars and restaurants.Key Responsibilities:Provide outstanding customer service, adhering to company...
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full timeCustomer Service Representative - DutchWe are seeking a highly motivated and ambitious customer service representative to join our team.As a customer service representative, you will be the first point of contact for all customer queries, providing outstanding service across telephone, social media, webchat, and email.You will be a brand ambassador for your...
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full timeCustomer Service Representative - DutchWe're seeking a highly ambitious customer service representative who can deliver exceptional service in Dutch.As a key member of our team, you'll be responsible for providing outstanding customer support across various channels, including telephone, social media, webchat, and email.To succeed in this role, you'll need...
-
Customer Service Representative
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Dovetail HRS Full timeAbout the Role:The Customer Service Representative will play a pivotal role in ensuring the efficient operation of the customer care team. As a key member of the team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer service and supportResolve customer...
-
Customer Service Representative
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Southend-on-Sea, UK. As the first point of contact, you will handle incoming queries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide product and service...
-
Customer Service Representative
6 months ago
Southend-on-Sea, United Kingdom Solopress Full timeAs one of the UK’s fastest-growing printers, Solopress is always looking for great people to join our very friendly, hardworking team. Due to continued expansion, we are now looking for an experienced Customer Service Representative to join us here in Southend on Sea, Essex. **Role Requirements** This role is suitable for someone with experience working...
-
Customer Service Representative
2 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom ENGINEERINGUK Full timeAbout the Role:As a Customer Service Representative, you will be the friendly face of our business, delivering exceptional customer service and ensuring our customers receive the highest levels of service and quality products.Key Responsibilities:• Provide exceptional customer service and ensure customer satisfaction.• Deliver Waitrose quality products...
-
Customer Service Representative
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £20,000 - £25,000We are looking for a Customer Service Representative to provide excellent customer service and support the store's operations in Southend-on-Sea, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash register and handle transactions.Maintain the store's visual...
-
Customer Service Representative
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full timeCustomer Service Representative - FrenchWe are seeking a highly ambitious customer service representative who is fluent in French and has excellent communication skills.As a key member of our team, you will be responsible for providing outstanding customer service across telephone, social media, webchat, and email.Key Responsibilities:Provide a 'can do'...
-
Customer Service Representative
5 months ago
Southend-on-Sea, United Kingdom Solopress Full timeAs one of the UK’s fastest-growing printers, Solopress is always looking for great people like you to join our very friendly, hardworking team. Due to continued expansion, we are now looking for an experienced Customer Service Representative to join us here in Southend on Sea, Essex. **Role Requirements** - Working hours for this role are Monday to Friday...
-
Customer Service Representative
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full timeCustomer Service Representative - ItalianWe are seeking a highly ambitious customer service representative who is fluent in Italian and has a clear understanding of what constitutes great customer service.You will be the first point of contact for all customer queries, providing outstanding service across telephone, social media, webchat, and email.As a...