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Clerical Officer

4 months ago


West Bromwich, United Kingdom Sandwell and West Birmingham NHS Trust Full time

We have exciting opportunities within Imaging at Sandwell & West Birmingham Hospitals NHS Trust for the positions of Clerical Officer within the Imaging department.

The successful post holder will work within a well-established team, located across various SWBH sites, providing a comprehensive efficient and effective administrative service for the Imaging Group.

The job role involves greeting patients at one of many Imaging Reception desks and processing the appointment on our internal patient management system, together with waiting list administration and contact patients by telephone to confirm details of the appointment.

Regular liaison with other team members and checking patient records on various Trust databases.

This is a multi-skilled role, and the post holder will rotate with other staff to cover all areas within the service.

Full training will be provided.

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.

**We have three newly emerging strategic objectives**:
1. Our People - to cultivate and sustain happy, productive and engaged staff
2. Our Patients - to be good or outstanding in everything we do
3. Our Population - to work seamlessly with our partners to improve live

Please see the attached Job Description and Person Specification for full details on what this role entails.