Administration Assistant

5 months ago


West Bromwich, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

Act as a point of reference for incoming telephone queries, taking appropriate action personally or redirecting as necessary. Carry out general administrative and clerical functions including photocopying, filing and faxing as required. Process the client referral system and associated paperwork in accordance with departmental systems. Maintain effective and efficient departmental systems and office procedures including adequate supplies of departmental forms/leaflets and stationery requirements.

Process incoming/outgoing post, taking appropriate action as necessary. Undertake the administrative tasks of ordering of supplies and services including the submission of works tickets and urgent requests for maintenance/estates, where appropriate under the direction of the Line Manager. Relay messages as requested. To use and maintain current systems relying on information technology and to assist with the implementation and development of new systems and information technology.

This will include word processing skills and the use of other software where appropriate. To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality service.



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