Dermatology Administrative Assistant

1 month ago


Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

Admin Assistant / Receptionist - Dermatology, Colchester Hospital

Part time, Permanent - 33.75 hours a week

Colchester General Hospital Dermatology team is actively recruiting for a highly motivated and dedicated Band 2 Admin Assistant / Receptionist to support the administrative staff in our busy unit. You will actively participate as a full member of the team, assisting with the smooth running of the dermatology department and by supporting the reception and administrative functions in a timely, effective and efficient way alongside doctors, nurses and healthcare assistants.

Experience in using Microsoft Word and Excel are essential to this role.

Your working hours will be 33.75 hours per week over a 5 day working week, with hours between 8am and 5pm. Interviews may be held at short notice. Previous applicants need not apply.

Summary of Role
- To support the non-clinical and clinical team with administrative duties.
- To ensure a high standard of administrative service is consistently delivered by undertaking all required tasks and activities on a daily basis.
- To utilise the required technology / hospital systems including Big Hand / Evolve / Medway and any other new technology or system(s) that are introduced and support other team members to do so to deliver an efficient administrative service.
- To reconcile clinic outcome forms in the agreed timeframe.
- To phone patients for pre-op checks.

**On a daily basis using the - Portal Medway System to**:

- Update patient information
- Accurately record data on to the hospital Portal system
- Book new and follow up outpatients appointments, managing the waiting lists
- Reception to patients, family, visitors and colleagues.

One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata). Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

For full details of the responsibilities and duties of this role please see the attached job description.


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