Patient Support Advisor

2 weeks ago


Newcastle upon Tyne, United Kingdom Portman Dentex Full time

We have an exciting opportunity for a Patient Support Advisor / Dental Receptionist to join our vibrant Queensway Orthodontics team in our Jesmond practice
- 35 hours per week over 4 days
- Tuesday - Thursday 7.45am - 5.45pm & Friday rota between 8.30am - 5.30pm
- Free parking on-site

Queensway Orthodontics in unlike any other practice; we have 1000+ five-star patient reviews and we were voted best place to work in the North East in 2018. We are the largest specialist provider of Invisalign in the UK and are the first practice in the UK to fully offset plastic used in our Invisalign cases.

About you
- Previous front of house Reception experience (ideally within a dental or healthcare setting, although this is not essential)
- A positive attitude, empathetic and well-organised
- The ability to communicate well with patients and colleagues and highly motivated to offer a warm and welcoming environment
- Passionate about building great relationships with patients and colleagues, and exceptional standards of care

What do you get in return?

At Queensway Orthodontics you’ll be part of an inclusive, collaborative team environment where taking ownership of your development journey is both encouraged and supported. We take time to celebrate success and have fun, so why not get in touch and find out more?

In addition to a competitive salary, our benefits package also includes:

- Additional annual leave for long service
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Paid volunteer time
- Referral programme
- Store discount
- Part of the Better health at work programme - making sure we are doing all we can to look after the health and wellbeing of the team
- Perk box benefits - LOADS of discounts at all your favourite food, shopping and travel destinations as well as a free online GP services and mental health support
- Personal finance training
- Paid time for cancer screening appointments

LI-SL1

Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.



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