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Customer Support Advisor
6 days ago
Looking for a company that can provide real progression and development?
Are you interested in working for a company leading the future of wealth management?
Do you have the skills to really engage with your client base and deliver an unforgettable service?
If yes, Reed have the ideal role for you
Basic salary is
£22,672 + up to £500 pcm bonus (not sales related) upon successful completion of probation.
Based in Newcastle,
full time(40 hrs) on a
hybrid home work/office mix.
Working hours
:
Between 7am - 8pm, open 7 days a week (currently not working weekends, but contractually will during busy periods).
The Role:
- Inbound and Outbound calls
(No Cold Calling or Sales): - Welcoming new clients and regular engagement calls with clients
- Supporting with general enquiries and account/tech support
- Liaising with various departments and Advisors to get the right advice to the client
The Company:
- Offering real opportunities to move into different departments, specialise in products and/or complete qualifications
- Opportunity to work for a market leading organisation within their industry
- State of the art offices
- Hybrid working
- Parking on site*
You will have: - Experience in customer facing or administrative role, min 2 years
- A real love of delivering great customer service and the personality to match
- Good PC skills, and comfortable learning new systems and tech
*Limited on site
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