Customer Sales Advisor

1 week ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Advance10 Full time

Customer Service advisor - Immediate Start
Can you provide an outstanding customer experience?

Given the right coaching and one of the best products on the market could you deliver?

If Yes this could be the role for you.


Advance10 has recently partnered up with a leading UK telecommunications brand and we are looking for customer service advisors who will execute our sales and promotional campaigns on behalf of our new client.

As a customer service advisor, you will be working with our field team performing ambassador-style work.

Shortcuts are not an option with our client, who require well informed quality customers who have received the best possible customer service to help them enjoy their services.


Benefits

  • Promotion from within only
  • Daily training and coaching to create rapid development
  • National & International travel most recent trips being Dubai & Marbella
  • A Positive and interactive team environment where we believe adding value to
    you will add value to us
  • Modern, flexible working culture
  • Fun weekly social events


Previous experience in sales, call centre work, customer service, marketing would be a bonus for us but not required as full training is delivered, with each new advisor given 1-2-1 mentoring to ensure the highest quality of work.


Day-to-day duties

  • Interacting with customers, helping to educate, advise and navigate through the registration process
  • Working as part of a fun, enthusiastic team to create exposure for the service
  • Contribute to current campaigns by providing great support and input
  • Working towards daily KPI's
  • Delivering a excellent level of support & customer service to customers
  • Wellarticulated and confident at communicating
  • Enthusiastic, cando attitude and studious (willing to learn)
  • Strong work ethic and coachable

Job Types:
Full-time, Permanent, Graduate

Salary:
From £25,000.00 per year

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Performance bonus

Work Location:
In person

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