Operations Co-ordinator

3 weeks ago


Inverurie, United Kingdom Vp plc Full time

Do you have hire desk or rental equipment experience in the oil & gas industry? If so, we would love to hear from you.

**About the role**

We are looking to appoint an Operations Co-ordinator with oil & gas industry experience to join the team in our Aberdeen head office of Airpac Rentals. Your experience doesn’t have to be specific to our equipment, the important part is that you have experience in renting equipment within the oil & gas industry.

In this role you will respond to all customer hire enquiries, and manage all processes relating to equipment availability reports, equipment returns / off-hires and equipment damage / loss recovery.

**Key responsibilities
- Each day will be different as Airpac Rentals are a worldwide operation you will become familiar with your internal and external customer requirements and work to ensure you are delivering excellent service and response.
- In this role you will be required to provide the support in relation to customer enquiries when hiring our equipment. You will assist with all aspects of the order process and work closely with our other departments to ensure our service delivery levels are in line with customer agreements.
- As our clients are around the world, you will liaise with these and provide updates on current status and administer the certification process and packs we are required to provide on all hire orders.
- To be successful in this role you will have excellent communication skills and experience of customer service delivery. The ability to manage a busy workload and meet deadlines whilst ensuring your attention to detail and accuracy when completing the hire transactions will be key.

**What we’re looking for
- Hire desk or rental equipment experience in the oil and gas industry is essential
- Great customer service skills
- Experience of systems support
- Good IT skills including; MS Packages, word/excel/outlook
- Excellent organisational skills
- Team player

**What we can offer you
- 22 days annual leave, rising to 25 days in January 2024 + bank holidays
- Company Pension
- Life Assurance cover
- Save As You Earn Scheme
- Cycle to work scheme
- Free on site parking
- Free Tool Hire
- Training & Development Opportunities
- Regular Discounts (eg. Samsung, Nike, Airbnb, Virgin Wines)

**A little bit about us**

Airpac Rentals Energy Industry Solutions, a subsidiary of Vp plc, is an international business specialising in equipment solutions for the energy industry. With over 45 years of experience, we have become a trusted partner to leading operators, contractors, and EPC companies in the oil and gas markets worldwide.

With headquarters in the UK and offices in Aberdeen, Great Yarmouth, Singapore, and Perth, Australia, we are strategically positioned to provide prompt and efficient services to our clients globally. Our commitment to employee training and development ensures that our team is equipped to meet the evolving needs of our customers in a dynamic market environment.

Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.



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