HR Assistant

7 months ago

NewcastleunderLyme, United Kingdom Radwell UKCanada Full time

**About us**

As the world's leading provider of spare parts and repair solutions in industrial electronics, robotics and automation, we have been supporting our customers in maintaining their systems for more than 40 years. Thanks to our constantly growing stock of currently more than 35+ million parts globally and decades of cooperation with well-known manufacturers, our customers benefit from comprehensive solutions and fast response times. We are currently represented worldwide, our HQ is in New Jersey, USA.

**About the Role**

Based in our Newcastle-under-Lyme office, with possible travel to our other sites, you will report to the European Head of Human Resources. We are a small team supporting a hugely growing and changing organisation. This role will provide excellent exposure for an individual seeking broader development within HR, or an entry point for those seeking a start to a HR career touching on employee relations, general advisory, recruitment and HR database management.

**Sound Interesting? Here is what we can offer you**
- 25 days annual leave plus bank holidays.
- Opportunity to learn and develop, undertaking tailored courses and training.
- Access to our benefits portal with a wide range of offerings from high street to local discounts including reduced car valets whilst you work
- A company passionate about wellbeing: 24/7 free EAP helpline, free counselling sessions and access to trained Mental Health First Aiders.
- Free tea and coffee
- Free on site parking
- Celebration of National Engagement Days such as Employee Appreciation Day and a company passionate about supporting charitable work.

**This role has been created with the following person in mind**:

- You will be passionate about people, from the beginning of recruiting through the whole employee lifecycle.
- You will be approachable and friendly: as the first point of contact for general HR queries communication is key as we look for someone who can build relationships with colleagues and external parties.
- You will be organised, accurate and happy completing the Administrative aspects of HR using computers, systems and Microsoft Office.
- The ability to speak another European language is a plus

**An outline of the job description**:
Administrative Support

Facilitate the onboarding process for new hires, including preparing paperwork, arranging inductions, and coordinating training sessions. Ensure compliance with legal requirements and company policies.

Provide general administrative support to the HR department, including maintaining supplies, scheduling meetings, and managing correspondence.

Organise and general arrangements of any training and development sessions.

Assist in the preparation of training materials, including presentations, handouts, and training manuals.

HR Records Management

Maintain accurate and up-to-date employee records, including personal information.

Ensure confidentiality and compliance with data protection regulations.

Payroll Administration

Collaborate with payroll department to ensure timely and accurate payroll processing of any HR changes.

First Line advice

Act as the first point of contact for incoming calls, mailbox and in person queries in relation to employee relations issues, policies, procedures and general enquiries.

Employee engagement

Support initiatives to foster a positive work environment and enhance employee engagement.

Work closely and maintain relations with our charity partners and internal committee to assist in arranging/coordinating fundraising events/initiatives.

Organise engagement events to promote employee satisfaction and retention

**Essential Criteria**:

- Education to GCSE or equivalent English and Maths to level 5+
- CIPD Level 3
- Experience of working in a customer facing role or office environment
- Knowledge of IT and Microsoft Office packages.
- Excellent communication skills in English written and verbal
- Able to exchange confidential sensitive or contentious information following clear guidelines
- Ability to contribute to team working and to develop good working relationships
- Ability to communicate with senior managers
- Attention to detail
- Ability to manage own time
- Ability to prioritise, be organised and flexible.
- Able to effectively accommodate ad hoc demands to existing workload

**Desirable Criteria**
- A Levels or equivalent
- Experience using HR systems
- Experience using Applicant Tracking Systems
- Experience of working in an administrative role within a fast paced service
- European Language

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