Incident Management Specialist
3 months ago
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.
We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.
Incident Management Specialist (Hybrid, London / Cambridge)
1 year Fixed Term Employment
This role will be instrumental in developing and implementing an all-hazards incident management framework across AVEVA, working with stakeholders from across the business to enhance AVEVA’s preparedness and response capability to disruptive events.
**Responsibilities**:
- Develop, implement and maintain centralised incident management processes, tools, templates and plans
- Test incident management processes and communication internally as well as working with Scheider Electric to align and coordinate effectively
- Support the Head of Group Crisis Management in developing and delivering all hazards incident management training programme
- Collaborate cross-departmentally to develop function and team specific incident response plans.
- Collaborate with AVEVA cybersecurity to build 24/7 all-hazards incident reporting, triage and initial response capability
- Manage AVEVA Incident Management Team membership
- Conduct scheduled communication tests to ensure the activation and escalation process works
- Provide response support to the team where required.
Essential experience and skills:
- All-hazards Incident management and response experience
- All-hazards incident planning experience
- Experience designing and delivering all-hazards incident management training and exercises
- Experience using employee notification systems
- Ability to understand and produce high quality reporting and analysis.
- Excellent and demonstrable written and verbal communications skills.
- Excellent interpersonal and organisational skills, and a high degree of diplomacy.
- Be able to effectively prioritise, manage competing deadlines, and respond to changing priorities.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.
Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.
-
Incident Management Specialist
5 days ago
London, Greater London, United Kingdom Workingmums Full timeAbout the RoleWe are seeking an experienced Incident Management Specialist to join our Service Operations team at Workingmums. As an Incident Management Specialist, you will play a critical role in coordinating and managing the response to incidents within our organization.Main ResponsibilitiesDevelop and maintain the Technology Incident Management Process...
-
Incident Management Specialist
4 days ago
London, Greater London, United Kingdom Workingmums Full timeAbout the RoleWe are seeking an experienced Incident Management Specialist to join our Service Operations team at Workingmums. As an Incident Management Specialist, you will play a critical role in coordinating and managing the response to incidents within our organization.Main ResponsibilitiesDevelop and maintain the Technology Incident Management Process...
-
Incident Management Specialist
2 days ago
City Of London, United Kingdom i3 Full timeJob OpportunityIncident Management SpecialistLocation: Remote/Hybrid (Flexible)Employment Type: Full-timeSalary: Competitive + benefits + bonusi3 is seeking a highly skilled Incident Management Specialist to join our Service Operations team. As an Incident Management Specialist, you will play a critical role in coordinating and managing the response to...
-
Incident Management Specialist
2 days ago
City Of London, United Kingdom i3 Full timeJob OpportunityIncident Management SpecialistLocation: Remote/Hybrid (Flexible)Employment Type: Full-timeSalary: Competitive + benefits + bonusi3 is seeking a highly skilled Incident Management Specialist to join our Service Operations team. As an Incident Management Specialist, you will play a critical role in coordinating and managing the response to...
-
Incident Resolution Specialist
4 days ago
London, Greater London, United Kingdom I3 Full timeJob Title: Incident Resolution SpecialistJob Type: PermanentLocation: Hybrid (2-3 days in the office per week)Industry: InsuranceSalary: £50,000 - £55,000 per annum + benefits + bonusAbout the Role:We are seeking an experienced Incident Resolution Specialist to join our Service Operations team at I3. As an Incident Resolution Specialist, you will be...
-
Incident Resolution Specialist
4 days ago
London, Greater London, United Kingdom I3 Full timeJob Title: Incident Resolution SpecialistJob Type: PermanentLocation: Hybrid (2-3 days in the office per week)Industry: InsuranceSalary: £50,000 - £55,000 per annum + benefits + bonusAbout the Role:We are seeking an experienced Incident Resolution Specialist to join our Service Operations team at I3. As an Incident Resolution Specialist, you will be...
-
Incident Resolution Specialist
5 days ago
London, Greater London, United Kingdom I3 Full timeJob Summary:We are seeking an experienced Incident Resolution Specialist to join our Service Operations team at I3. As an Incident Resolution Specialist, you will be responsible for coordinating and managing the response to incidents within the organization.Main Responsibilities:Accountable for end-to-end incident resolution using established incident...
-
Incident Management Specialist
3 days ago
London, Greater London, United Kingdom i3 Resourcing Limited Full timeJob Summaryi3 Resourcing Limited is seeking an experienced Incident Management Analyst to join our team. As an Incident Management Analyst, you will be responsible for coordinating and managing the response to incidents within the organization.Main ResponsibilitiesDevelop and maintain the Technology Incident Management Process and serve as the first point of...
-
Incident Management Specialist
3 days ago
London, Greater London, United Kingdom i3 Resourcing Limited Full timeJob Summaryi3 Resourcing Limited is seeking an experienced Incident Management Analyst to join our team. As an Incident Management Analyst, you will be responsible for coordinating and managing the response to incidents within the organization.Main ResponsibilitiesDevelop and maintain the Technology Incident Management Process and serve as the first point of...
-
Incident Management Specialist
4 days ago
London, Greater London, United Kingdom i3 Resourcing Full timeJob DescriptionPosition: Incident Management Analyst - Insurance - HybridLocation: Hybrid (2-3 days in the office per week)Type: PermanentSalary: Up to £60,000 + benefits + bonusA great opportunity has arisen for an Incident Management Analyst to join a well-respected global Life Insurer and take responsibility for coordinating and managing the response to...
-
Incident Management Specialist
2 weeks ago
London, Greater London, United Kingdom i3 Resourcing Full timeJob DescriptionPosition: Incident Management Analyst - Insurance - HybridLocation: Hybrid (2-3 days in the office per week)Type: PermanentSalary: Up to £60,000 + benefits + bonusA great opportunity has arisen for an Incident Management Analyst to join a well-respected global Life Insurer and take responsibility for coordinating and managing the response to...
-
Incident Management Specialist
4 days ago
London, Greater London, United Kingdom i3 Resourcing Full timeJob OverviewWe are seeking an experienced Incident Management Specialist to join our team at i3 Resourcing. As an Incident Management Specialist, you will play a critical role in coordinating and managing the response to incidents within our organization.This is a hybrid role that requires knowledge of change and problem management, as well as the ability to...
-
Incident Management Specialist
2 weeks ago
London, Greater London, United Kingdom i3 Resourcing Full timeJob OverviewWe are seeking an experienced Incident Management Specialist to join our team at i3 Resourcing. As an Incident Management Specialist, you will play a critical role in coordinating and managing the response to incidents within our organization.This is a hybrid role that requires knowledge of change and problem management, as well as the ability to...
-
Operational Incident Specialist
3 months ago
London, United Kingdom Currencycloud Full time**About Currencycloud** In 2021 Currencycloud was acquired by Visa; we are somewhere where innovative thinking and the power of technology know no limits. We know that the success of the business depends on the people who keep it moving, which is why we are looking for exceptional talent to join our international payments revolution. We are open &...
-
Infrastructure Incident Specialist
3 weeks ago
London, Greater London, United Kingdom LinkPool Full timeLinkPool stands as a key contributor in the validator, oracle provider, infrastructure services, and ecosystem development sectors within the Chainlink ecosystem and the broader Web3 landscape.Since its inception in 2017, LinkPool has been at the forefront of modern infrastructure solutions, aiming to transform industries by innovating agreements and...
-
Major Incident Manager
2 months ago
London, United Kingdom DGH Recruitment Full timeMajor Incident Manager / Incident ManagerA fantastic opportunity has arisen for a Major Incident Manager / Incident Manager to join our London based Global Law Firm on a permanent basis.Major Incident Manager / Incident ManagerSummary:The role is responsible for the oversight and management of our Incident and Problem Management processes and directly...
-
Cyber Incident Manager
3 weeks ago
London, United Kingdom OutBreach Full time €60,000About Us Outbreach provides specialist Cyber Incident Response and Crisis Management services to our midsize clients spread across the world. With offices in London, Dubai, and New York we are different to most other security companies in that we assume our clients will experience a security breach and we are here to help them recover as quickly as...
-
London, Greater London, United Kingdom Thebes IT Solutions Ltd Full timeJob OverviewPosition: Incident Management and Change Control SpecialistLocation: London (On-site)Employment Type: PermanentEssential Qualifications:Proven experience in service delivery with a focus on Incident and Problem management.Strong understanding of ITIL frameworks.Comprehensive knowledge of IT infrastructure systems.Skilled in generating and...
-
Cyber Incident Manager
3 weeks ago
London,, UK, United Kingdom OutBreach Full timeAbout UsOutbreach provides specialist Cyber Incident Response and Crisis Management services to our midsize clients spread across the world.With offices in London, Dubai, and New York we are different to most other security companies in that we assume our clients will experience a security breach and we are here to help them recover as quickly as possible...
-
Cyber Incident Manager
3 weeks ago
London, United Kingdom OutBreach Full timeAbout UsOutbreach provides specialist Cyber Incident Response and Crisis Management services to our midsize clients spread across the world.With offices in London, Dubai, and New York we are different to most other security companies in that we assume our clients will experience a security breach and we are here to help them recover as quickly as possible...
