Team Leader
6 months ago
From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It’s about the exciting surprises that make the everyday a little more fun and it’s the same working here. Our work environment is ever-evolving - and always inspiring. Because every day is a new opportunity to Discover Different.
**Job Title**: Team Leader
**Reports to**: Assistant Manager / Deputy Manager
**Date**:Job Summary**:
To support in the day-to-day running of the store and the execution and delivery of KPIs. To
work alongside and lead Associates, supporting and coaching them to achieve the required
standards on a daily basis. To lead key activities within the store, ensuring adherence to Best
**Standard Practice principles in the following areas**:
/ Cashiering, Customer Service and Queue Management
/ Receiving, Processing and Flow
/ Maintenance, Merchandising, IBI and Markdown Management
/ Duty Manager responsibilities
**Key areas of accountability**:
Delivers Results
/ Lead and coach Associates to execute all activities to the required standards
/ Ensure that the processing room is set-up as per BSP and stock is 100% floor-ready
before flowing
/ Support the management of payroll and scheduling activities when required
/ Promote ‘choice and change’ by prioritising new products on features
/ Support the AM in ensuring that shrinkage is controlled and kept to a minimum
/ Support the AM in ensuring sales floor / visual presentation standards are consistently
delivered in-line with Best Standard Practice
Develop Our People
/ Support the AM in the recruitment, training and validation of Associates
/ Demonstrate and role model own personal development
/ Demonstrate and role model the Leadership Competencies and Cultural Factors
/ Support the AM with Associate performance, development and absence management
Our Culture
/ Champion ‘Our Store Our Home’ and Store Fund
/ Support Company Charity campaigns
/ Champion the Off-Price business model and educate the team in the effective delivery of
the model
TEAM LEADER 2
Customer Service
/ Lead and support Associates to deliver great service to our customers and deal with
queries positively
/ Ensure that the front-line is set-up / re-set as per Best Standard Practice
/ Manage queues efficiently and ensure idle time is used effectively
/ Manage the Service Support Associate to ensure merchandise is cleared regularly and
re-processed promptly
/ Lead the Home delivery process (Home delivery stores only)
/ Ensure omni-channel processes are delivered in-line with Best Standard Practice
/ Coach Associates to deliver and promote customer loyalty
General
/ Uphold day-to-day Health and Safety standards
/ Adhere to Best Standard Practice and business compliance levels
/ Carry out Duty Management / supervisory responsibilities as required
We care about our culture, but we also prioritise the important things like competitive salaries, solid benefits and plenty of room to grow in your role. It’s our way of empowering you to make your career here.
-
Team Leader
7 months ago
Glasgow, United Kingdom Barrhead Travel Full timeAre you a driven and dynamic travel sales professional, looking to make the move to become a Team Leader? Barrhead Travel is on the look-out for their managers of the future. We are currently recruiting for a Team Leader to join our sales team.
-
Team Leader
1 week ago
Glasgow, United Kingdom Aces Full timeJob Description Job Title - Team Leader (contact centre) Location - Glasgow city centre Hours of work - 40 hours, including evenings & Saturdays.ACES is a pioneering independent provider of NHS ophthalmic care in the community and patient care is at the heart of everything we do.We have been providing NHS eye care since 2005 and will be expanding in 2024 and...
-
Team Leader
6 months ago
Glasgow, United Kingdom SSP Full time**About the Role**: **Team Leader - Burger King - Glasgow Central Station.** **Pay rate **£11 p**er hour.** You may be wondering who are SSP? Well, we’re one of the best kept secrets in Hospitality and Retail. You may not know us by name, but you will know us from our brands. We are the leading operator of restaurants, bars, cafes, food courts and...
-
Team Leader
3 months ago
Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £45,000 - £65,000Job Title: Team LeaderJob Summary:We are seeking an experienced Team Leader to join our dynamic team at beBee Professionals in Glasgow, United Kingdom. As a Team Leader, you will be responsible for overseeing daily operations, driving team performance, and ensuring targets are met while fostering a positive and collaborative work environment.Key...
-
Team Leader
7 months ago
Glasgow, United Kingdom Switch Advisor Ltd Full time**Team Leader** **Switch Advisor Ltd** is seeking a Team Leader to join our team in Glasgow. **We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.** Switch Advisor Ltd is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000...
-
Team Leader
6 months ago
Glasgow, United Kingdom Mr Resin Driveway & Landscaper Ltd Full timeOverview: We are seeking a dedicated Team Leader to join our dynamic team of resin bound specialists. As a Team Leader, you will be in charge of a 1-2 man team and handle the day to day project and liase with customers on how the project is going each and every day **Duties**: - keep a tidy and stocked van each morning - ensure all team members arrive to...
-
Team Leader
6 months ago
Glasgow, United Kingdom Asda Express Full time**Role**: Team Leader **Location**:Glasgow, G21 1LZ **Hours**:Part-Time / Permanent **Hourly Rate**:£11.94 **Company**: Asda Express We are looking for a dedicated Retail Team Leader who can lead, inspire and motivate a team to join our welcoming Asda Express Store! Our Retail Team Leaders are responsible for managing the store when the Manager is not...
-
Team Leader
7 months ago
Glasgow, United Kingdom Northgate Vehicle Hire Full time**Salary**: £25,837 pa / + bonus up to £1,930 OTE **Weekly Hours**: 42.5 hours / week **As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers’ businesses moving, that’s what we do.** As a Team Leader, you skilfully bring to life the Northgate experience, coordinating your team of drivers to meet the needs of...
-
Team Leader
6 months ago
Glasgow, United Kingdom Quarriers Full time**The Vacancy** **Are you a natural leader looking for your next move within the social care sector? Are you passionate about supporting and mentoring people who help others achieve their dreams and goals? Is so then we have a great role as a Team Leader to join our well-established Connect 4 service in Glasgow!** **Your new opportunity** We are looking...
-
Team Leader
6 months ago
Glasgow, United Kingdom Quarriers Full time**The Vacancy** **Are you a natural leader looking for your next move within the social care sector? Are you passionate about supporting and mentoring people who help others achieve their dreams and goals? Is so then we have a great role as a Team Leader to join our well-established Connect 3 service in Glasgow!** **Your new organisation** Quarriers is a...
-
Team Leader
6 months ago
Glasgow, United Kingdom Anderson Knight Full timeAnderson Knight is looking to recruit a Customer Service Team on a full-time permanent basis. As the Customer Service Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive the highest level of service possible. **Responsibilities**: - Manage and lead a team of customer service...
-
Team Leader
6 months ago
Glasgow, United Kingdom Card Factory Full timeJob Introduction **Location:Glasgow Barrhead RP** **Contracted Hours Available:17** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team...
-
Team Leader
6 months ago
Glasgow, United Kingdom Card Factory Full timeJob Introduction **Location: Glasgow Argyll St 670** **Contracted Hours Available: 8** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our...
-
Team Leader
6 months ago
Glasgow, United Kingdom Card Factory Full timeJob Introduction **Location: Castlemilk Glasgow** **Contracted Hours Available: 15** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our...
-
Team Leader
6 months ago
Glasgow, United Kingdom Card Factory Full timeJob Introduction **Location: Glasgow Crown St** **Contracted Hours Available: 14** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team...
-
Team Leader
6 months ago
Glasgow, United Kingdom Compass Group Full time**Team Leader** - £28,500 per annum - Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children) - Aviva Digicare - Free annual healthcare check - Exclusive Benefits & Wellbeing site (Perks at Work) - Entertainment discounts - up to 55% off cinema tickets - Health & Wellbeing discounts - Discounts...
-
Team Leader
2 weeks ago
Glasgow, United Kingdom Aces Full timeJob Title - Team Leader (contact centre) Location - Glasgow city centre Hours of work - 40 hours, including evenings & Saturdays.ACES is a pioneering independent provider of NHS ophthalmic care in the community and patient care is at the heart of everything we do.We have been providing NHS eye care since 2005 and will be expanding in 2024 and beyond.We...
-
Team Leader
6 months ago
Glasgow, United Kingdom Ann Summers Full timeTeam Leader Glasgow, Glasgow City, United Kingdom, G34 9DL £ - £ Per Hour Permanent * Part time Posted: Wednesday, June 19, 2024 GM1078572GlaTL Documents Team Leader We’re on the hunt for a TEAM LEADER in our Glasgow Fort store, someone who is results-driven and absolutely service obsessed! Could that be YOU? You’ll be accountable for leading...
-
Team Leader
6 months ago
Glasgow, United Kingdom TK Maxx Full timeFrom designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It’s about the exciting surprises that make the everyday a little more fun and it’s the same working here. Our work environment is ever-evolving - and...
-
Team Leader
6 months ago
Glasgow, United Kingdom Flying Tiger Copenhagen Full time**Team Leader fo**r 12 hrs a week. Permanent role.** We are looking for a dedicated and enthusiastic Team Leader to join our store at Flying Tiger Copenhagen Glasgow Sauchiehall Street! They get to be part of our unique concept and help us create an atmosphere that's second to none. Join us and be a part of a company that's passionate about growth,...