Bupa Lead Clinical Administrator

2 weeks ago


Maidstone, United Kingdom KIMS Hospital Full time

KIMS Hospital is the largest independent hospital in Kent and we are recruiting. We have an exciting and rare opportunity for an enthusiastic senior administrator/service lead with a keen eye for detail to join our Sevenoaks Medical Centre as a BUPA Health Clinic Lead.

Our Sevenoaks Medical Centre team consists of Nurses, Care Support Workers, Radiographers, Physical Therapists and administrators to provide outpatient and diagnostic services to the local community, across to a full range of clinical specialties including orthopaedics, dermatology, urology, gynaecology, gastroenterology and more.

As a BUPA Health Clinic Lead you will support the day to day administration and operational functions of the BUPA Health Clinics and act as the lead point of contract for the BUPA Doctors and Health Advisors. This role is a hands-on and is ideal for someone who is looking to move forward in their administrative career and into management. This position is a developing role and as the service grows, you will gain further leadership and management skills needed to ensure the activity levels for the service grows.

You will be a strong administrator with excellent service co-ordination skills and experience in presenting data to senior stakeholder both accurately and confidently.

This role is a full-time role working 37.5 hours per week, Monday to Friday.

**Role Responsibilities include**:

- Greeting BUPA customers and delivering the expected pathway
- Ensure all customers have the correct paperwork to support their visit
- Day-to-day administration of BUPA health assessments
- BUPA diary management
- Scheduling and rotas
- Ensure letters regarding recent visits are dispatched accurately and within designated timeframes
- Manage customer complaints effectively and efficiently
- Produce and present Service KPI’s to senior stakeholders
- Ensure all risks are managed within clinics in line with relevant risk assessments and clinical guidance

**Person Specification**:

- Extensive administrative and service co-ordination experience
- Proven experience producing presenting data to senior stakeholders
- Experience leading and mentoring a team
- Excellent IT Skills including Microsoft Office Suite
- Strong organisational and communication skills

Experience working in a health care setting and growing a new service are desirable but not essential.

**KIMS Hospital employees enjoy the following benefits**:

- Competitive Salary
- Free Secure Staff Parking
- Pension Scheme
- Private Health Insurance
- 33 Days annual leave plus extra time off for your birthday
- Life Assurance
- Annual Flu Vaccination
- Free Eye Test
- Relocation packages available

At KIMS Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities and disability confident employer.

KIMS Hospital encourage and support the vaccination uptake as this remains the best line of defence against COVID19, keeping both our patients and employees safe.

Posted 30th January 2023


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