Finance Customer Partner

2 months ago


Stockport, United Kingdom Emprego UK Full time

We have a fantastic opportunity for a Finance Customer Partner to join our national team.

**Who Are We?**

We are part of the NHS family with 6,000 professionals supporting over 3,000 healthcare properties across England. Our purpose is to enable excellent patient care by being the best property and facilities provider to the NHS. Our services include estate strategy and optimisation, property management, facilities management, property development and construction project management. We help support millions of patients and NHS colleagues in collaboration who range from Integrated Care Systems, health providers, charities and more.

**About the Role**:
This role is responsible for leading and managing finance relationships with a portfolio of key customers in the region. This role will provide support to the Finance Customer Senior Partners and work with the Regional Finance Senior Manager, with oversight from the customer owners. This role will also provide support to the Delivery and Customer Relationship Management in the customer engagement team where necessary.
- Agreement of Annual Budget Schedules
- Debt recovery and settlements
- Able to effectively manage Customer Relationships and Engagement
- Providing regular updates on main KPIs i.e. cash receipts, ABS agreement progress, and debt (including ABS agreed but not paid).
- Responsible for providing updates for the national escalation as required
- Assisting in the intra-NHS Agreement of Balances exercises
- Liaising with the Treasury team to ensure that customer receipts are allocated accurately; and that unallocated receipts are kept to a minimum.

Our objective is to get, grow and keep people and provide more internal opportunities for growth where colleagues can not only fit the immediate requirement but also have the drive, initiative, and the right behaviours to contribute to the long-term future success of the organisation.

**About You**:

- Familiar with Account Reconciliation, Debit, and Credit
- Proven track record of consistently delivering high-quality results.
- Strong communication skills.
- Strong capability in IT skills, particularly Excel.
- Experience of decision-making in a customer and commercial-facing role.
- Have strong attention to detail and ability to work independently and collaboratively.

**What We Will Offer You**
- 27 days annual leave including bank holiday with the option to buy additional weeks' leave
- SMART Pension contribution into which the company will contribute up to 6%
- A range of flexible benefits including NHS retail discounts and Bike to Work Scheme.
- Other training and development opportunities.

**Diversity Statement**:
NHSPS is an equal opportunities employer. We are working hard to provide a supportive and inclusive environment where all individuals can maximize their full potential.

Interested in flexible working opportunities? NHSPS empowers colleagues to work flexibly through our smarter working policy. Please speak to our talent acquisition team to find out more.



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