Customer Assistant

3 weeks ago


Southampton, United Kingdom Connected Abodes Ltd Full time

We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a crucial role in providing exceptional customer service and support to our clients. This is a great opportunity for individuals who are detail-oriented, have strong communication skills, and enjoy working in a fast-paced environment.

**Responsibilities**:

- Assist customers with inquiries, concerns, and requests In-person
- Provide product information and recommendations to customers
- Handle customer complaints and resolve issues promptly and professionally
- Maintain customer records and update databases with relevant information
- Collaborate with other team members to ensure efficient operations

**Qualifications**:

- Excellent time management skills to prioritize tasks effectively
- Ability to communicate clearly and professionally with customers
- Ability to sell products and upsell additional items or services
- Strong organizational skills to maintain accurate records and manage multiple tasks simultaneously

**Salary**: From £23,955.00 per hour

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Southampton, SO14 7LW: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 18/04/2024


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