Current jobs related to Customer Service Advisor - Fareham - Innovation Group

  • Customer Service Advisor

    3 months ago

    Fareham, United Kingdom Swinburne Automotive Engineers Full time

    Swinburne Automotive Engineers is looking for a Service Advisor. Swinburnes are well established expanding garage that pride themselves on good customer service. We are looking for the right service advisor who has experience in the motor trade. either in parts, workshop or service advisor. They need to answer calls and make bookings, Order and parts and...

  • Customer Service Advisor

    4 months ago

    Fareham, United Kingdom Wild Recruitment Full time

    **CUSTOMER SERVICE ASSISTANT** **Fareham** **Full time - 40 hpw** **£12.26ph** **MAT COVER - 9 months** **Due to the location, you will need to have access to a vehicle** We are seeking a highly motivated and customer-focused individual to join our clients team based in Fareham as a Customer Service Advisor. As a Customer Service Advisor, you will be...

  • Customer Service Advisor

    4 months ago

    Fareham, United Kingdom HSBC Full time

    -Job description Customer Service Advisor*** Hamilton_ _with Hybrid working **Salary**: from £23,205 + excellent benefits Hours: 35 hours per week. If you’ve got experience of delivering outstanding customer service, why not join our team at HSBC as a Contact Centre Customer Service Advisor and enjoy all the rewards of working for one of the world’s...

  • Customer Service Advisor

    4 months ago

    Fareham, United Kingdom Ridown Group Full time

    **Do you enjoy helping people as well as problem solving?** **Are you looking for a role in Customer Service with opportunities for progression?** **Are you looking to be part of a friendly team that enjoys regular incentives, social events and rewards?** If you're nodding your head, then you're exactly who we're looking for! At Onestream, a thriving...

  • Customer Service Advisor

    4 months ago

    Fareham, United Kingdom Ridown Group Full time

    **Do you enjoy helping people as well as problem solving?** **Are you looking to start or progress your career in Customer Service in a successful & growing business?** **Are you looking to be part of a team that enjoys regular incentives, social events and rewards?** If you're nodding your head, then you're exactly who we're looking for! At Onestream, a...

  • Customer Service Advisor

    4 months ago

    Fareham, United Kingdom Ridown Group Full time

    **Do you enjoy helping people as well as problem solving?** **Are you looking for a role in Customer Service with great opportunities for progression?** **Are you looking to be part of a friendly team that enjoys regular incentives, social events and rewards?** If you're nodding your head, then you're exactly who we're looking for! At Onestream, we value...

  • Customer Service Advisor

    3 months ago

    Fareham, United Kingdom Ridown Group Full time

    **Are you a customer-centric individual?** **Do you enjoy solving problems?** **Are you looking for an employer to invest in your career development, as well as reward you for your hard work with bonus’, incentives, and fun social events?** If you're nodding your head, then you're exactly who we're looking for! At Onestream, a thriving broadband...

  • Customer Service Advisor

    4 months ago

    Fareham, United Kingdom Ridown Group Full time

    **Are you a customer-centric individual?** **Do you enjoy solving problems?** **Are you looking for an employer to invest in your career development, as well as reward you for your hard work with bonus’, incentives, and fun social events?** If you're nodding your head, then you're exactly who we're looking for! At Onestream, a thriving broadband...

  • Customer Service Advisor

    2 weeks ago

    Fareham, United Kingdom Suez Full time

    Do you have excellent customer service skills, coupled with a good level of administration experience? Would you like to bring this to a couple with a vision for a society where there is no more waste? When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and...

  • Customer Service Advisor

    3 months ago

    Fareham, United Kingdom Resolve Recruitment Services Full time

    Would you like to start a career in the insurance with full training provided? ...Or perhaps you are already in an insurance role and would like to further progress your career? This is a unique opportunity to work for a dynamic and forward-thinking employer who are extremely highly rated on glassdoor - where staff and ex-employees report a great working...

  • Service Advisor

    4 months ago

    Fareham, United Kingdom Pembrook Resourcing Full time

    **Service Advisor** **Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership.** **The ideal Service Advisor -** - Previous experience in a service role is preferred. - A passion to deliver a high standard of customer service. - An organised individual who can deal with...

  • Service Advisor

    4 months ago

    Fareham, United Kingdom Performance Resourcing Full time

    **Service Advisor** Southampton, Hampshire £28,000 - £38,000 OTE/annum We are looking for a **Service Advisor **for a **Premium** **Franchise Car Dealership** in the **Southampton **area. **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You’ll have excellent communication skills...

  • Customer Service Advisor

    1 month ago

    Fareham, United Kingdom SUEZ UK Full time

    Do you have excellent customer service skills, coupled with a good level of administration experience? Would you like to bring this to a couple with a vision for a society where there is no more waste?When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and waste...

  • Customer Service Advisor

    3 months ago

    Fareham, United Kingdom Orchard Recruiting Limited Full time

    We are looking to recruit an experienced and professional Customer Service Advisor for one of our clients in Fareham. The purpose of the role is to successfully secure and process orders over the telephone. This is a great opportunity for someone who enjoys working within a very busy and friendly team environment. Working hours are 9 hours each day, which...

  • Customer Service Advisor

    3 weeks ago

    Fareham, United Kingdom SUEZ Full time

    Do you have excellent customer service skills, coupled with a good level of administration experience? Would you like to bring this to a couple with a vision for a society where there is no more waste? When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and...

  • Customer Service Advisor

    3 weeks ago

    Fareham, United Kingdom Suez Full time

    Do you have excellent customer service skills, coupled with a good level of administration experience? Would you like to bring this to a couple with a vision for a society where there is no more waste? When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and...

  • Customer Service Advisor

    3 months ago

    Fareham, United Kingdom HSBC Full time

    -Job description **Customer Service Advisor, Wealth Technical Support** **Location: Hybrid working available** **Salary: £22,750 + excellent benefits** **Hours: 35 hours per week** As a Contact Centre Customer Service Representative, you will provide our customers with an outstanding service we can all be proud of, by taking ownership of customer’s...

  • Service Advisor

    4 months ago

    Fareham, United Kingdom Marshall Motor Group Full time

    **Service Advisor**: Job description **Customer Service Advisor** **Location: Mercedes Benz Truck & Van Fareham** **Hours: 46.25 hours per week, including Saturdays on a rota basis** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a...

  • Customer Service Advisor

    4 months ago

    Fareham, United Kingdom Sainsburys Full time

    **Customer Service Advisor - Travel Money** - 6 Month Fixed Term Contract (230002T3) Temporary role for 6 months to help support the business during its busiest period. Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part...

  • Customer Service Advisor

    3 months ago

    Fareham, United Kingdom Ridown Group Full time

    **Are you a customer-centric individual?** **Do you enjoy solving problems?** **Are you looking for an employer to invest in your career development, as well as reward you for your hard work with bonus’, incentives, and fun social events?** If you're nodding your head, then you're exactly who we're looking for! At Onestream, a thriving broadband...

Customer Service Advisor

4 months ago

Fareham, United Kingdom Innovation Group Full time

Fancy a change of career or building on your customer service skills? Have you ever thought about call centre work but didn’t want a pressured sales environment? Well this role could be exactly what you’re looking for

Here at the Innovation group, we are proud of the outstanding level of service we offer to our clients and customers, and we are looking for Customer Service Advisors to join us in our Whiteley office to continue delivering the best service possible

**What Is The Role?**

Joining the Enterprise team, you are joining a busy team who process over 300,000 (yes 300k) claims per year This team is a key part of the customer journey, ensuring that customers can get back on the road asap following an accident.

As the voice of the business, and representing a household name, you will:

- Arrange hire cars for customers following an accident via both inbound and outbound calls - there is NO sales or cold calling You will start on outbounds before moving to inbound.
- Accurately record details of the accident, checking and confirming details with the customer and internal systems
- Ensure that every customer receives the best service possible - going the extra mile at every opportunity
- Carry out admin tasks as required

This is a very structured role, and is an excellent entry route into a call centre environment.

**What Do We Need From You?**

Experience isn’t everything - we want people who display the correct behaviours and passion for customer service - we can train the rest
- You will have a passion for delivering the best experience possible for every customer
- Have an empathetic approach to each customer, remembering that they have recently been involved in a car accident
- Adaptable - every customer is different, and every call should be focussed on the needs of the customer
- Happy to work on a rota basis, with hours between 8am and 9pm Monday to Friday, and 8am and 5pm on a weekend.

We want you to enjoy coming to the office each day, and we believe we have a fun, friendly, positive modern office, offering you the perfect environment to learn, develop and grow at your own pace. We have free breakfast bars, and regular events and freebies for staff

**Why Should You Apply?**
- In depth training period of at least 2 weeks with ongoing support
- Competitive salary of £19,240 - £21,840
- Opportunity to progress at your own pace - there are plenty of different roles in the team to increase your knowledge and ongoing personal development
- Lots of benefits including:

- 25 days annual leave, plus bank holidays, with the opportunity to buy and sell additional leave
- Fantastic referral scheme with no limit on how many friends you can refer
- Flexible benefits scheme, allowing you to buy health insurance, dental cover, travel insurance, Virgin Experience Days, Life Assurance and more

**Who Are We?**

We are the Innovation Group - For over 20 years, the world’s leading insurers, vehicle manufacturers, property managers, brokers and fleet operators have trusted us to transform their claim management processes, manage critical vehicle and property incidents, and generate more revenues with value-added services like warranty and service plans for dealerships around the world.

**Job Types**: Full-time, Permanent

**Salary**: £19,240.00-£21,840.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Free parking
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme

Schedule:

- 8 hour shift
- Holidays
- Overtime

Work Location: In person

Expected start date: 21/08/2023