Customer Service Advisor

6 months ago


Fareham, United Kingdom Ridown Group Full time

**Are you a customer-centric individual?**

**Do you enjoy solving problems?**

**Are you looking for an employer to invest in your career development, as well as reward you for your hard work with bonus’, incentives, and fun social events?**

If you're nodding your head, then you're exactly who we're looking for

At Onestream, a thriving broadband provider based in Whiteley, we are looking for Customer Service Advisors who can infuse their own unique personality into every customer interaction, so if you have a contagious zest for life and a natural talent for making people’s day, we want to hear from you

As a Customer Service Advisor, you'll be the shining star that our customers turn to for help. You'll tackle their queries with a smile, ensuring their journey with us is smooth and stress-free. From updating customer details to answering questions about our services, you'll be the person they need.

At Onestream, we take your career development seriously. We believe in fostering growth through coaching, shadowing, exciting online learning, and external opportunities. We have an incredible in-house Learning and Development Manager who will support your growth from day one, providing you with the tools and knowledge you need to succeed.

But it's not all work and no play at Onestream. We know how to have a good time Join us for quarterly events that range from epic karaoke battles to friendly bowling competitions, chef-catered BBQ's, or even a day at the exhilarating Goodwood races. And if that's not enough, our team lunches and Friday drinks at the on-site bar will keep your spirits high

Oh, did we forget to mention the bonuses? You read that right In addition to a competitive salary, we offer individual, departmental, and company-wide bonuses. Your hard work will be recognised and rewarded.

**The Details**

Location - Whiteley, Hampshire (near Fareham), in a modern office with free parking.

Full time hours (part-time also considered) - 37.5 hours per week, between the hours of 8am-8pm Monday to Friday plus up to 2 Saturdays per month 10am-4pm - you get the day back in lieu.

Salary - £20,000-£23,500 per year depending on experience PLUS generous uncapped bonuses which take your salary potential to £28,000+ per year.

**To be considered you will**
- Be able to commute to our office in Whiteley (near Lidl, Solent Hotel)
- Have experience working in a Customer Service environment (either in person or telephone based)
- Have excellent written and verbal communication skills
- Have experience using Microsoft Office
- Have excellent time management skills
- Be comfortable working in a fast-paced environment
- Be patient and a good listener
- Be a good team player

**In return, we can offer you**
- Extra leave for your birthday
- MyTime - an additional 12 hours over the year to use for whatever you like (want to come in late? Leave early? Got an appointment? School sports day?)
- Accrue extra annual leave for length of service
- Referral bonus scheme
- Free gym membership and complimentary Myzone Switch heart rate monitor, with team challenges and prizes
- Discounts on mobile phones and broadband
- Regular all expenses paid group social events
- On-site bar for Friday drinks with the team
- Learning & development training to help you to grow
- Regular incentives
- Amazing opportunities for progression

**Equal Opportunities



  • Fareham, United Kingdom Wild Recruitment Full time

    **CUSTOMER SERVICE ASSISTANT** **Fareham** **Full time - 40 hpw** **£12.26ph** **MAT COVER - 9 months** **Due to the location, you will need to have access to a vehicle** We are seeking a highly motivated and customer-focused individual to join our clients team based in Fareham as a Customer Service Advisor. As a Customer Service Advisor, you will be...


  • Fareham, Hampshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Customer Service Advisor to join our retail team in Fareham, United Kingdom, and deliver exceptional customer service and support the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock...


  • Fareham, United Kingdom HSBC Full time

    -Job description Customer Service Advisor*** Hamilton_ _with Hybrid working **Salary**: from £23,205 + excellent benefits Hours: 35 hours per week. If you’ve got experience of delivering outstanding customer service, why not join our team at HSBC as a Contact Centre Customer Service Advisor and enjoy all the rewards of working for one of the world’s...

  • Service Advisor

    6 months ago


    Fareham, United Kingdom Pembrook Resourcing Full time

    **Service Advisor** **Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership.** **The ideal Service Advisor -** - Previous experience in a service role is preferred. - A passion to deliver a high standard of customer service. - An organised individual who can deal with...


  • Fareham, United Kingdom Resolve Recruitment Services Full time

    Would you like to start a career in the insurance with full training provided? ...Or perhaps you are already in an insurance role and would like to further progress your career? This is a unique opportunity to work for a dynamic and forward-thinking employer who are extremely highly rated on glassdoor - where staff and ex-employees report a great working...


  • Fareham, United Kingdom Orchard Recruiting Limited Full time

    We are looking to recruit an experienced and professional Customer Service Advisor for one of our clients in Fareham. The purpose of the role is to successfully secure and process orders over the telephone. This is a great opportunity for someone who enjoys working within a very busy and friendly team environment. Working hours are 9 hours each day, which...

  • Service Advisor

    6 months ago


    Fareham, United Kingdom Marshall Motor Group Full time

    **Service Advisor**: Job description **Customer Service Advisor** **Location: Mercedes Benz Truck & Van Fareham** **Hours: 46.25 hours per week, including Saturdays on a rota basis** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a...


  • Fareham, United Kingdom Ridown Group Full time

    **Are you a customer-centric individual?** **Do you enjoy solving problems?** **Are you looking for an employer to invest in your career development, as well as reward you for your hard work with bonus’, incentives, and fun social events?** If you're nodding your head, then you're exactly who we're looking for! At Onestream, a thriving broadband...


  • Fareham, United Kingdom Marshall Motor Group Full time

    **Trainee Service Advisor**: Job description We are currently recruiting for a Trainee Service Advisor to join our Mercedes-Benz Truck & Van dealership in Fareham. As a Trainee Service Advisor you will play a vital role within the dealership being the point of communication between the Technicians and our customers. To be successful within this role, we do...


  • Fareham, Hampshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work closely with...


  • Fareham, United Kingdom SUEZ Full time

    **Do you have excellent customer service skills, coupled with a good level of administration experience?** Would you like to bring this to a couple with a vision for a society where there is no more waste? When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water...


  • Fareham, Hampshire, United Kingdom Adecco UK Limited Full time

    About the RoleA Customer Service Consultant is required to deliver exceptional customer service to both internal and external stakeholders.The ideal candidate will have excellent communication and interpersonal skills, with the ability to work well under pressure in a fast-paced environment.The successful candidate will be responsible for managing inbound...


  • Fareham, United Kingdom Sainsbury's Full time

    **Location** - Broadcut Store, Sainsbury's Supermarkets Ltd Broadcut, Fareham, PO16 8SU **Hours** - Part-time **Contract-Type** - Fixed-Term Assignment **Rate** - £12.00 per hour **Areas of business** - Sainsbury's Bank **Job ID** - 231975 We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s Bank....


  • Fareham, United Kingdom Brown & Brown Europe Full time

    **Hours**:Monday to Friday - 8am to 5pm / 9 am to 5 pm / 10am to 6pm **Salary**:dependent on experience **About Us**: As a market-leading insurance broker within the Beauty and Aesthetic sector, Insync Insurance, a valued part of the Brown & Brown group, are experiencing consistent growth and are now looking for experienced individuals to join our vibrant...


  • Fareham, Hampshire, United Kingdom The Workshop Full time

    At The Workshop, we are seeking a skilled Sales Support Advisor to join our team. The ideal candidate will have experience in securing and processing orders over the telephone, webchat, and via email. This is a fast-paced role that requires attention to detail and strong coordination skills, as well as the ability to build strong relationships with...

  • Sales Advisor

    6 months ago


    Fareham, United Kingdom Euro Car Parts Full time

    **Sales Advisor - Fareham** As a Sales Advisor within our branches, you are pivotal to the success of the business. You will build relationships with trade customers on a regular basis both in person in the branch and over the phone, aiming to win new business and cement relationships with existing trade customers - ultimately delivering on our customer...


  • Fareham, United Kingdom Williams Trade Supplies Full time

    At Williams Trade Supplies, we are seeking a highly skilled Customer Service Advisor to join our team.The successful candidate will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service to clients across various industries.This role is ideal for individuals who possess excellent communication and...


  • Fareham, United Kingdom CV-Library Full time

    The Role of Internal Sales Advisor My client are are looking to recruit an experienced and professional Internal Sales Advisor based at their Head Office in Fareham, who has the skills and competencies to successfully secure and process orders over the telephone. The role of Internal Sales Advisor involves the following main key tasks: - Providing a high...

  • Office Administrator

    5 months ago


    Fareham, United Kingdom Customer Service and Call Centres Full time

    **Job Title: Office Administrator** **Location: Fareham / PO15** **Hours: 8.30am to 5pm / Monday - Friday** **Pay: £12 per hour / weekly pay / Temporary** Our client has a temporary Vacancy in our Fareham branch for a temporary office administrator. Key support for the clients Service Coordination and internal sales process, training will be...

  • Parts Advisor

    2 weeks ago


    Fareham, United Kingdom CV-Library Full time

    Parts Advisor Vacancy - Fareham Salary: £28,000 + Bonus Hours: Monday - Friday, 8am - 6pm, Saturday Mornings on a rota 1 in 3 Ref: OC19180 We have a new vacancy for a Parts Advisor for my client's main dealership in the Fareham area. Excellent opportunity for a Parts Advisor to join a high performing team. This role suits a Parts Advisor looking...