Administrator/receptionist

4 weeks ago


BerwickUponTweed, United Kingdom Elm Bank Coastal Park Full time

**Administration Duties - the below are examples**
- Accurately complete and maintain any cash reconciliation including, daily banking reports.
- Assist in the preparation of arrivals and departures ensuring the park management system is updated.
- Checking hire vans are ready for customers and adhere to company standards.
- Assist Caravan owners with maintenance and aftersales queries.
- To ensure that all related administration work allocated is kept up to date, and that all deadlines are met.
- Filing of hard copy and data copy material.
- Ensure compliance with GDPR and other regulatory bodies.

**Customer & Team Interface - the below are examples**
- Welcome our guests and promote the Company and Park always in a positive approach.
- Assist guests with local and tourism information.
- Listen and respond to guest queries and requests both in-person and by phone, liaising with necessary departments including housekeeping and maintenance/groundstaff to support the positive guest experience.
- Liaise with cleaning and linen providers and employees to ensure the smooth changeover of hire units and their presentation.
- Maintain a neat and orderly reception area both internally and external.

**We are seeking a person with**:

- Excellent Customer service
- Detailed administrator
- Good communication and telephone manner
- Weekend availability and flexibility.
- Full time position, 5 days, this will include weekend work.

**Desirable Experience - (Not Essential)**
- Working in a reception environment
- Good Customer service skills.

**Job Type**: Full time, salary negotiable depending upon experience, plus Bonus

Expected start date: 10/04/2023

**Job Types**: Full-time, Permanent

Pay: From £22,300.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Weekend availability

Supplemental pay types:

- Bonus scheme

Work Location: One location

Application deadline: 31/03/2023
Reference ID: Elm-Admin-Hire
Expected start date: 10/04/2023



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