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Customer Care Coordinator

1 month ago

Cramlington, United Kingdom Theo James Recruitment Ltd Full time

**Customer Care Co-Ordinator**

**£24,981 - £29,390**

**Location: Cramlington**

**The Company**

Theo James Recruitment is delighted to be supporting a well-established manufacturing business that operates worldwide. During the last couple of years, the company have reported record breaking profits and are now growing their customer care team.

**Salary & Benefits of a Customer Care Co-Ordinator**
- Between £24,981 - £29,390 depending on experience
- 25 days holiday (plus Bank Holidays)
- Company pension contribution
- Free Parking
- 24 hour access to Employee Assistance Programme (EAP)
- Cycle to work scheme
- Annual wellbeing medicals and free flu vaccine

**Job Description of a Customer Care Co-Ordinator**
- Working in partnership with the customer as well as various internal teams to ensure that the correct and full order is delivered on time.
- Processing and managing sales orders through SAP
- Handle any customer issues professionally and efficiently

**Skills & experience of a Customer Care Co-Ordinator**
- Previous experience of working in a similar position for a manufacturing business will be essential.
- Good communication skills - written and verbal
- Good IT skills Microsoft office and SAP

**Why Should You Apply?**
- Join a business with very low staff turnover
- Well established secure business
- Work for a credible and likeable manager

**Theo James Recruitment specialise in Manufacturing & Engineering recruitment across the following disciplines.**
- Senior Appointments
- Leadership and Management
- Supply Chain/Logistics
- Design - Engineer, Management
- Project Engineering, Management
- Production / Process Engineering
- Maintenance - Technician, Engineer, Management
- Quality - Engineering, Management
- Health, Safety & Environmental
- HR & Finance
- Sales, Business Administration & Customer Services

**Job Types**: Full-time, Permanent

**Salary**: £24,981.00-£29,390.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free flu jabs
- Free parking
- On-site parking
- Wellness programme

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person

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