![Bishop Sport and Leisures](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
3 months ago
This is a fantastic opportunity to become part of a team for one of the UK’s leading sports equipment providers to the educational sector. If you have a passion for sport, we want to hear from you
This is an office-based role within a small but efficient team who work collaboratively to achieve the businesses target driven customer experience goals.
**Key Responsibilities**
- Raising quotes in our IT systems for new and existing customers
- Investigating and resolving customer complaints and queries
- Maintaining and building strong colleague and client relationships
- Servicing our profile on key supplier portals
- Speaking to and building relationships with our suppliers
- Chasing suppliers for product lead times
- Ensuring IT systems are up to date and maintained
**Key Skills**
- Keen attention to detail
- Ability to work independently or in a team environment with troubleshooting and problem-solving skills
- Motivated and practical individual
- Work well in a team environment
- The ability to work under pressure and to deadlines
- Experience in a sales / customer service environment
- Eagerness to learn and develop
- Excellent time management
- Competitive nature
**Benefits**
- Competitive Salary
- Continual training and development/support
- Friendly and collaborative working environment
- Opportunities for career progression
- Annual works function
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties to meet the ongoing needs of the organisation.
Hours - Mon - Fri (08:30 - 17:00) closed Bank Holidays
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£23,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
**Education**:
- A-Level or equivalent (preferred)
Work Location: In person
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