Customer Service Coordinator
6 months ago
**Customer Care Coordinator - Rotherham - £25,000 - £32,000**
Chase & Holland are pleased to be working with a rapidly growing leading global manufacturer in the Rotherham area. Due to the significant growth they are looking to recruit an enthusiastic Customer Care Coordinator to join their friendly team.
The business is on track to substantially grow over the next few years, so it is a very exciting time to join as they continue on this journey. You will be joining a respected business whose products are of the highest quality and manufactured in house.
**In Return You’ll Receive**:
- 25 days holiday plus BH
- Internal Training & development
- Pension scheme
- Free onsite parking
- Highstreet discount and retail benefits
**Customer Care Coordinator Responsibilities**:
- Handling customer enquiries in a clear and concise manner
- Escalate any potential disruptions to deliveries to the wider business
- Work with the sales team to agree the right approach and response with Customers
- Maintaining company systems, maintaining and cleansing of all customer data
- Creating Bill of Materials
- Raise customer orders
- Create customer works orders for production
- Check and sign off other Customer Service Executives orders following internal compliance
- Develop relationships with key accounts
- Manage artwork approvals from customer to end supplier
**Required Skills & Experience**:
- Previous experience working a similar role
- Excellent computer skills
- Organisation Skills
- Energetic and Proactive
**If you are interested in finding out about this exciting**
**Customer Care Coordinator**
Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire.
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