Customer Support Administrator

2 weeks ago


Oxfordshire, United Kingdom Precision People Full time

Customer Support Administrator

Location: Banbury

Hours: 08:45-16:45 Monday-Friday

**Salary**: 23,000-24,000

Package and Benefits: 25 days annual leave plus bank holidays, Stakeholder pension scheme, Employee benefits program, training and career development opportunities, onsite parking

The company:
Due to growth in business this leading designer and manufacturer of technical equipment is looking for an enthusiastic and professional Customer Support Administrator to join the Customer Support department on a permanent basis. The company is looking for a motivated Customer Support Administrator to work alongside the sales team, working with businesses from the têxtiles, food manufacturing and pharmaceutical industry. This role is perfect for an adaptable and organised individual with strong attention to detail looking to work for a reputable and supportive business.

The role:

- Input and update purchase orders, receipts and invoices, and deliveries onto SAP accordingly.
- Raise quotations for the purchasing processes including services.
- Liaise with Workshop and Engineer departments to organise diaries according to service needs.
- Support the sales and service representative team by booking service visits, completing all administrative tasks involved such as arranging accommodation, flights and venues.
- Manage the service team inbox.
- Put together training manuals for new technical products.
- Follow SLA when contacting customers and ensure the correct follow up information and SME certificates are in place.
- Ensure the correct processes for services, quotations, orders and returns are followed from start to finish.
- Liaise with distributors and OEM to build rapport.

Skills required for a Customer Support Administrator:

- IT efficiency including the use of Microsoft Office in particular Excel and Word.
- Previous experience using SAP or a similar system.
- Be pro-active and able to think on your feet when dealing with multiple tasks
- Have strong organisational skills and be able to manage your own workload effectively
- Have strong communication skills both written and verbal
- Previous experience in a customer support role
- Have a friendly and professional manner

PPCOM



  • Shrivenham, Oxfordshire, United Kingdom Hays Full time €22,000

    Hays are now looking for a Customer Support Administrator . Up to £22K with a bonus of up £2k per annum.+ Benefits Mon-Fri, 9am – 5pm Shrivenham Permanent In the role you will act as first point of contact for all customer, end-user and internal enquiries. This will be via email, telephone and/or face-to-face, handling and logging enquiries in a...


  • Shrivenham, Oxfordshire, United Kingdom Hays Full time €22,000

    Hays are now looking for a Customer Support Administrator . Up to £22K with a bonus of up £2k per annum.+ Benefits Mon-Fri, 9am – 5pm Shrivenham Permanent In the role you will act as first point of contact for all customer, end-user and internal enquiries. This will be via email, telephone and/or face-to-face, handling and logging enquiries in a...


  • Oxfordshire, United Kingdom PLANET RECRUITMENT SERVICES LTD Full time

    **Position; Customer Service Advisor** **Location; Chalgrove** **Salary; £22,000 - £23,000 per annum** We require a driven, conscientious, and articulate individual to join our client's team in Chalgrove (7 Miles from Cowley), Oxfordshire supporting the Customer Services division. This role is an on-going temporary post with the opportunity of...


  • Oxfordshire, United Kingdom The Recruitment Group Full time

    We are delighted to be working in partnership with a market leading accountancy practice to recruit an Central Business Support Administrator to join their Operations team.As the Administrator, responsibilities will include:- Provide administrative support to the business - Meet and greet any clients into the office - Ensure clients receive first-class...


  • Oxfordshire, United Kingdom The Recruitment Group Full time

    We are delighted to be working in partnership with a market leading accountancy practice to recruit an Central Business Support Administrator to join their Operations team.As the Administrator, responsibilities will include:- Provide administrative support to the business - Meet and greet any clients into the office - Ensure clients receive first-class...


  • Abingdon, Oxfordshire, United Kingdom Jurni Limited Full time

    Customer Experience Administrator At Jurni Leasing, we’re growing fast. We are one of the UK’s largest vehicle leasing brokers with offices across the country. We have access to all vehicle manufacturers and funders, enabling us to provide our customers with any vehicle anywhere, anytime, anyhow. We are looking for smart, talented, fun and committed...


  • Oxfordshire, United Kingdom UK Health Security Agency Full time

    **Job title **Customer Services Administrator **Profession**: - Science **Directorate **RCE **Full Time equivalent**: - 37.5 hours **No of Roles **1 **Contract Type **Contract 6 months **Location **Chilton, Oxfordshire - UKHSA offers hybrid working or home working for its employees this means that whilst the role will be based in one of our UKHSA...


  • Oxfordshire, United Kingdom Navis Consulting Full time

    **Aftersales Support Administrator (Marine) - Permanent - Oxfordshire - £30-40k** Navis Consulting have an opportunity for an individual with a technical background in the marine sector. Based just outside Oxford, our client wants a unique individual with the drive to deliver a high quality service, support their team, develop professional working...

  • Contract Support

    2 months ago


    Abingdon, Oxfordshire, United Kingdom Jurni Limited Full time

    Customer Experience Administrator We are one of the UK’s largest vehicle leasing brokers with offices across the country. We have new opportunities for Customer Experience Administrators in our Customer Experience team in Abingdon. In this role you will be supporting existing customers during the term of their vehicle agreement. Arranging the...


  • Thame, Oxfordshire, United Kingdom Nuco Solutions Ltd Full time €23,000

    Job: Administrator Location: Thame Starting salary: £23,000 Job Description: We're looking for a committed and motivated person to provide administration support to one of our electrical maintenance teams. Joining our team as an Administrator, you will be carrying out varied administration duties including: * Answering customer queries via...


  • Witney, Oxfordshire, United Kingdom The Recruitment Group Full time

    We are working in partnership with a well-established company in Witney who are looking for a Customer Service Administrator to join their small friendly team. As Customer Service Administrator, you will manage customer accounts and develop good working relationships, as part of a professional and friendly customer service team. The role involves...

  • Administrator

    4 weeks ago


    Kidlington, Oxfordshire, United Kingdom Meridian Business Support Limited Full time €25,000

    Administrator Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. Near Yarnton Circa £25,000 We arelooking to recruit a Contracts Administrator to join their small friendly team. This Administrator position is based in a lovely countryside setting near Yarnton. Our client is an established...


  • Oxfordshire, United Kingdom Advantage Resourcing Full time

    Central Business Support Administrator Salary: £25,000 per year Hybrid: 3 days in the office Location: Oxford The Role: As a Central Business Support Administrator, you'll be a key player in our Oxford Operations team, ensuring smooth and efficient administrative support across our divisions. Your responsibilities will include providing general...


  • Oxfordshire, United Kingdom Advantage Resourcing Full time

    Central Business Support Administrator Salary: £25,000 per yearHybrid: 3 days in the officeLocation: OxfordThe Role:As a Central Business Support Administrator, you'll be a key player in our Oxford Operations team, ensuring smooth and efficient administrative support across our divisions. Your responsibilities will include providing general administrative...


  • Banbury, Oxfordshire, United Kingdom Cameo Consultancy (Recruitment) Limited Full time

    As Customer Service Administrator you will be joining a busy and fast paced team working for a highly successful and established food manufacturing company based onsite in Banbury in their new modern, open plan office. The business specialises in supplying to the food industry and have a real passion for building partnerships with their customers with...


  • Oxford, Oxfordshire, United Kingdom Page Personnel Sales Full time

    About Our Client My client, who are based near Central Oxford with free parking on site, are looking to recruit a passionate Administrator to join their expanding, friendly team. They are within the Professional Services industry, being one of the leading organisations of their kind, who aim to give their customer's the best service possible. They...


  • Abingdon, Oxfordshire, United Kingdom Rullion Full time

    Submit or approve timesheets here by selecting one of the options. Location: England, Oxfordshire, Abingdon Job Opportunity: Administrative Support Officer - Building and Estates Management About Us: UKAEA (United Kingdom Atomic Energy Authority) is a pioneering organization dedicated to advancing fusion energy research. Our Building and Estates...


  • Hook Norton, Oxfordshire, United Kingdom Cameo Consultancy Full time

    As Customer Service Administrator you will be joining a busy and fast paced team working for a highly successful and established food manufacturing company based onsite in Banbury in their new modern, open plan office. The business specialises in supplying to the food industry and have a real passion for building partnerships with their customers with...


  • Banbury, Oxfordshire, United Kingdom Cameo Consultancy Full time €25,000

    Have strong organisation skills and ability to build strong customer relationships? As Customer Service Advisor no two days will be the same. You'll be responsible for ensuring the services provided to customers is second to none; What an average day in this role looks like for you as, Customer Service Advisor: Order processing which will include,...


  • Cherwell, Oxfordshire, United Kingdom Office Angels Full time €24,000 - €25,000

    Job Title: Systems & Sales Support Administrator Contract Details: Permanent, Full Time Systems & Sales Support Administrator and be part of a dynamic and innovative events company focused on the maritime, energy, and transportation industries. As a Systems & Sales Support Administrator, you will play a key role in supporting the sales team and...