Credit Controller/receptionist
7 months ago
Reporting to the Accounts Manager, you will work as part of a team who are responsible for collecting outstanding debt from the company’s key UK credit accounts.
- Managing internal and external debt payment questions and enquiries
- Ensuring payments are on track to be paid within the agreed terms
- Negotiating fair repayment plans with customers who are struggling to pay their debts
- Creating weekly debtor reports and accounts information for internal departments
- Keeping detailed records of collection activities and conversations
- Building and maintain string relationships with debtors
- Full-time role
- 8am-4.30pm Monday-Friday — 37.5 hours per week with 30 minutes for lunch
- Excellent numeracy skills
- Good written and verbal communication skills
- Able to keep calm under pressure and a diplomatic but firm manner
- Proficient data entry and processing skills
- Basic knowledge of MS Excel
Proficiency in commonly-used general and accounting software packages, including spreadsheet and word processing software
Ability to collaborate with others, but also independently when required
Attention to detail and accuracy
Ability to adapt quickly to changing circumstances
**Desirable**:
- Prior experience in a credit controller or accounts role
**Job Type**: Permanent
Pay: £22,500.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
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