Key Account Manager
1 day ago
**The Company**
Our client is leading the way in providing integrated information and data management, technology, recycling and commercial relocation services.
They are also leading the way in ensuring that their people have the development opportunities and sustainable careers that are important to them, in an environment which is fun and welcoming.
They are financially strong, diverse and excited about their future, which is focused on further growth and development - for their people and their business.
**The Opportunity**
Do you want to work in a vibrant and rapidly growing business? Are you a passionate Key Account Manager with experience of SAAS solutions, digital workflow, and digital end to end processing solutions?
Due to growth, our client has a new, exciting and permanent opportunity for someone who is looking for not just "a job" but a career as a Key Account Manager. They are an established organisation with a workforce of over 3,000 and offer the tools, independence,and training needed for you to be successful both in your new role and broader career.
**The Role**
- Develop a deep understanding of each client organization, strategy and plans to develop an account plan to deliver retention and growth
- Oversee all aspects of our service including monthly service performance reporting to ensure that the client has a positive experience in line with our contract; manage commercial issues arising as needed
- Proactively manage contract renewals by preparing contract renewal plans at least 6 months in advance of contract expiry
- Retain existing contracts and win new business within the clients to deliver year-on-year account revenue growth over agreed targets
- Ensure the client’s positive experience is reflected in high satisfaction and loyalty ratings
**The Person**
- Key Account Management experience
- Excellent IT skills in Microsoft packages - Word, Outlook, Excel and PowerPoint
- Excellent skills in the company CRM system (Maximiser), and compliance with all maximiser usage policies
- Demonstrable large account management experience; delivery of sales growth
- Ability to work with other departments to ensure work sold is profitable
- Good commercial understanding, negotiation skills, experience of participation in public sector tender processes
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