Strutt & Parker - Client Accounts Assistant, Chelsea
6 months ago
STRUTT & PARKER - CLIENT ACCOUNTS ASSISTANT, CHELSEA (JOB NUMBER: SP1184)
**Client Accounts Assistant - Chelsea**
An exciting opportunity to join our lettings team in Chelsea as a Client Accounts Assistant to help the ongoing growth of the Lettings division.
**Responsibilities**
- Supporting the Lettings team to activate all new Tenancies promptly without delay
- Check and approve all non-managed Landlord statements on a daily basis
- Become the first point of contact for financial queries within and outside the business and delicate matters where necessary
- Raise invoices and run regular reports on Landlord and Tenant Fees and chase where necessary
- Investigate and allocate all funds where necessary
- Responsible for Credit Control and chasing any outstanding payments
- Oversee all rent arrears procedures ensuring correct Lettings legislation is followed and fully compliant
- Offering clients advice on all/any rental arrears matters in regards to serving legal notices
- Sending contractor invoices to clients on demand
- Insure Touchstone have raised and sent invoices out for split commission payments
- Chase payments owed to the company for split commissions
- Sign off all split commission invoices owed by the company and send to Accounts Payable for payment
- Check all renewal fees, rent demands and charges are correct prior to a renewal starting
- Where deemed necessary to seek legal advice from our internal legal department or independent solicitors for specialist advice
- Creating new systems and process to manage the daily task effectively and efficiently
**Key Skills**
- Up to 6 months in an administration role
- Excellent communication skills
- Customer-focused with commitment to maintaining excellent service standards at all times
- Organised and systematic - able to prioritise workloads
- Ability to follow processes with good data entry and accuracy
- A professional approach is essential
- Team Player
**_We are proud to offer award-winning benefits to support and reward our employees:_**
- **Health & Leisure**: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
- **Financial**: Pension, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
- BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status._
- BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and membership to Stonewalls Diversity Champion Programme._
**Primary Location**: GB-ENG-London
**Job Type**: Standard / Permanent
**Job**: FINANCIAL AND TECHNICAL EXPERTISE
**Education Level***: Not indicated
**Schedule**: Full-time
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