Strutt & Parker - Tenancy Services Coordinator

5 months ago

London, United Kingdom BNP Paribas Full time

STRUTT & PARKER - TENANCY SERVICES COORDINATOR, CHELSEA (JOB NUMBER: SP1189)

**Tenancy Services Coordinator - Chelsea**

An exciting opportunity to join our lettings team in Chelsea as a Tenancy support assistant to help the ongoing growth of the Lettings division.

**Responsibilities**
- Securing and issuing inventory check-in reports to all Let Only and Rent Demand landlords and tenants
- Requesting comments for the above and annexing any comments from both parties to the check in reports/inventories and importing to RPS
- Prompting safety certificate renewal reminders for Let only and Rent demand properties, following up and instructing where applicable in absence of current record/s
- Preparing and issuing invoices and collecting payments for any works instructed
- On receipt of non-managed terminations following procedure to administer tenancy ends
- Processing deposit releases upon instruction from landlord and tenant/s
- Ensuring TDS database is kept up to date and information is correct
- Follow up Clients and Tenants to regularly to release any deposits sat on account
- Completing Tenancies on database once deposit released and carrying out monthly housekeeping to maintain
- Ensuring the office remains tidy and presentable to clients at all times.
- Take minutes to meetings where necessary
- Fielding initial tenant and client queries regarding non-managed tenancy matters
- Supporting the team with other office related administrative tasks
- Ensuring all correspondence is responded to promptly
- Maintain paperless filing system - ensure accurate and up to date.
- Keep Reapit up-dated

**Key Skills**
- Up to 6 months in an administration role
- Excellent communication skills
- Customer-focused with commitment to maintaining excellent service standards at all times
- Organised and systematic - able to prioritise workloads
- Ability to follow processes with good data entry and accuracy
- Team Player

**_We are proud to offer award-winning benefits to support and reward our employees:_**
- **Health & Leisure**: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
- **Financial**: Pension, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
- BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status._
- BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and membership to Stonewalls Diversity Champion Programme._

**Primary Location**: GB-ENG-London

**Job Type**: Standard / Permanent

**Job**: FINANCIAL AND TECHNICAL EXPERTISE

**Education Level***: Not indicated

**Schedule**: Full-time

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