Contract and Performance Administrator

6 months ago

Leeds, United Kingdom Yorkshire Housing Full time

Job Introduction
We’re looking for a **Contract and Performance Administrator** to join our brilliant** Contract and Performance Team,** supporting the successful delivery of the requirements of the PFI Facilities Management contract we have on the Leeds City Council owned Swarcliffe Housing Estate.

**Yorkshire Housing** have a 30-year **Private Finance Initiative** contract, for the **Swarcliffe Estate** in **Leeds **which commenced in 2005. The PFI covers over 4,000 properties and is a prestigious initiative within the business. The contract spans several services and activities of repairs and facilities management.

As our Contract and Performance Admin you’ll play a huge part in this mission. Are you interested yet?

**What you'll be doing?**

Based on site in our Swarcliffe office, you’ll be providing effective and efficient administrative functions for the Swarcliffe PFI project to both internal and external customers.

This will include compliance and monitoring services, to make sure our contractual performance standards are met, service failures are minimised and penalties are reduced.

You’ll also be reporting and evidencing pass through costs, lifecycle claims and other recharges, ensuring YHL maximises its recoverable income.

Another key part of the role will be the production and payment of invoices and performance reports along with managing a number of other key administrative processes. This may include; assisting in response to customer complaints, monitoring that jobs are raised correctly and supporting to create newsletters for our customers at Swarcliffe.

This is a really exciting and varied admin role, for more details please refer to the attached role profile.

**Sounds good? Here’s what we need from you**

What’s really important is that you’re a people person, with a knack for confident communication and building relationships. We need someone with demonstrable experience of data collation, attention to detail and amazing organisational skills.

We also need you to be great at analysis and reporting with experience of delivering KPI’s and maintaining systems for this incredible part of the organisation

If you have experience in Social Housing, PFI’s or simply liaising with contractors that’d also be a bonus

**What's in it for you?**

In return, we offer **£24,703.47 **per annum for a 35-hour week, 25 days annual leave (rising annually to 30 days) plus Bank Holidays.

We also work (truly) flexibly, and believe work is something you do, not somewhere you go.

But that’s not all. We offer a reward package to suit everyone. At Yorkshire Housing, you can claim back for prescriptions, eye tests and more with our cash plan, make the most of a variety of retail discounts and take advantage of our pension scheme where we’ll match your contributions up to 9%, just to name a few.

Our people’s health and wellbeing is our top priority, and at YH, you can make the most of our readily available wellbeing support package. This includes access to Perkbox’ Wellness Hub as well as a My GP service and free counselling with Health Assured.

**So, now you’re really interested? We’d love to hear from you.**

**The fine print

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