Front of House Coordinator

3 weeks ago


London, United Kingdom Fitzrovia Clinic Full time

**About us**

Fitzrovia Clinic is a small business in London W1t 1DG. We are professional, engaging and customer-centric.

Our work environment includes:

- Growth opportunities

Fitzrovia Clinic is a doctor-led luxury medical aesthetics centre located a few minutes from Tottenham Court Road station. We focus on delivering personalised injectable and energy-based treatments, ensuring each patient receives exceptional care and attention.

With a team of experienced professionals and state-of-the-art technology, we offer a wide range of services that cater to the unique needs and desires of each individual patient.

**Responsibilities**:

- Manage day-to-day activities within the clinic and create a warm and welcoming atmosphere for our patients
- Ensure the clinic is clean, organised, and properly stocked with high-end products and equipment
- Manage patient appointments and coordinate the doctors' diaries.
Take responsibility for gathering feedback and implement improvements to ensure that every patient feels valued and cared for
- Liaise with the company bookkeeper on a regular basis, run monthly financial and commission reports, help monitor budgets, and ensure that all expenses are accurately accounted for
- Have a passion for aesthetics and a keenness to develop an understanding of all products and procedures provided by the clinic
- Ensure the smooth running of the clinic, including opening and closing responsibilities.

**Requirements**:

- A friendly and approachable demeanour.
- Passion for providing exceptional customer service
- Familiarity with medical terminology and aesthetic and/or beauty treatments
- Ability to work under pressure and handle multiple tasks simultaneously, with a positive and proactive attitude
- Proficient in Microsoft Office including Word and Excel and other relevant software programs, with experience in managing stock inventory and budgets
- Excellent written and spoken English
- Well-presented with 2-3 years previous front of house experience working in a relevant medical or beauty environment
- Right to work in the UK

Experience working in a CQC-registered environment and/ or a healthcare or NVQ Beauty qualification will be advantageous.

This is a full-time position starting in mid-June, offering a competitive salary and benefits package including relevant training and opportunities to develop.

If you are passionate about the aesthetics industry and have experience working in a clinic, we encourage you to apply.

We look forward to hearing from you and welcoming you to our friendly and high-profile team at Fitzrovia Clinic.

**Salary**: From £25,000.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus
- Tips

Ability to commute/relocate:

- London W1t 1DG: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 19/06/2023



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