Network Security Administrator
1 month ago
_New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide._
- We are looking for team members to contribute to and deliver our mission: “To deliver and support technology solutions that securely connect people, places, and information.” New Era Technology is a community of like-minded, like-hearted people who share the same vision and values._
- Management of tickets from the customer’s ticketing tool in compliance with the SLAs requested in the contract.
- Network, security and telephony diagnostics.
- Follow-up of operator incidents
- Follow-up and resolution of incidents occurring on the infrastructure.
- Escalation to internal N2/N3 teams and/or to editors/constructors
- Installation/configuration of network equipment (switches, routers, etc.)
- Implementation of Firewall rules and troubleshooting at the level of Firewall rule setting
- Allocation of IP addresses and DNS updates
- Implementation of PROXY rules and troubleshooting
- Log analysis (FW, PROXY, DNS/DHCP...)
**Other job specifications**
- On-call duty (after about 1 year of service)
- Service hours 07h30-18h. Schedule with rotation.
- Proven ability to work shift patterns and on-call in a rota system.
**Competencies and Profile**
**Technical skills**:
- IPv4, IPv6, TCP, UDP, DNS, DHCP
- VPN, Routing, Firewall
- Networking: cabling, protocols, routing, switching (Cisco)
- CCNA certification would be a plus.
**Soft skills**:
- Customer satisfaction oriented
- Team spirit
- Autonomy
- Good interpersonal skills
- Curious
**General background**:
- With a background in IT, you have a minimum of 2 years’ experience, ideally in a multi-site environment.
Pay: £42,120.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
Application question(s):
- You must be able to obtain their security clearance in the UK for the client.
- 2 years' experience with IPv4, IPv6, TCP, UDP, DNS, DHCP, VPN, Routing, Firewall
Networking: cabling, protocols, routing, switching (Cisco), CCNA certification would be a plus.
**Experience**:
- Management of tickets in compliance with the SLAs: 2 years (required)
- Network, security and telephony diagnostics.: 2 years (required)
- Installation/configuration of network equipment: 1 year (required)
- Allocation of IP addresses and DNS updates.: 1 year (required)
Work Location: In person
Expected start date: 01/04/2024
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