Young Carers Administrator

2 weeks ago

London, United Kingdom Family Action Full time

About Us

At Family Action, we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869, and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.

We run Young Carers Support Services across England to alleviate the pressures of providing care, mobilising support around the young carer and their family. We work collaboratively with parents and young people aged 5-18, helping them to navigate the emotional, practical and physical realities of life as a young carer.

We are currently seeking a Young Carers Administrator to join us for a fixed term contract until 31st March 2024, on a part-time basis, working 14.8 hours per week.

The Benefits
- Salary of £22,022 FTE, inclusive of OLW (£8,808.80 per annum pro rata)
- Flexible working hours
- Generous annual leave allowance
- Generous pension scheme
- Eye care vouchers
- Professional development opportunities
- Cycle-to-work scheme

This is the perfect opportunity for an adaptable administrator with a wealth of experience in record-keeping within a fast-paced environment to join our established service.

With multiple awards and accreditations for our workplace, culture and employee engagement, ours is an environment where you will be able to thrive, grow and develop. We provide a great wellbeing offering and will invest in your professional development with ongoing training and career development.

We’re people-focused and strive for excellence in all we do and you’ll have the chance to join an established, supporting and high performing service where you’ll have the chance to make a real and positive impact on children and families.

The Role

As a Young Carers Administrator, you will provide key support to the delivery of the Young Carers Support Service in Windsor and Maidenhead.

Specifically, you will help us to collaborate with primary healthcare professionals to advocate for greater recognition and support for young carers.

Acting as their first point of contact, you will ensure that young carers can access the support they need, addressing issues that could negatively affect their development or wellbeing.

Working with our Project Manager, you will promote our service across the locality, collaborating with external agencies to raise awareness of young carers in the community.

About You

**To be considered as Young Carers Administrator, you will need**:

- Experience with setting up administrative systems and providing administrative support in a busy environment
- Experience with keeping accurate records, with strong attention to detail
- Excellent IT and numeracy skills, with demonstrable experience of using Microsoft Office systems and case management information systems
- Excellent oral and written communication skills, and the ability to communicate information effectively to a range of stakeholders
- Excellent interpersonal skills and the ability to handle queries sensitively
- Excellent organisational skills, with the ability to prioritise, plan, organise and manage a varied workload, and to work flexibly

The closing date for this vacancy is 17th July at 17:00.

Other organisations may call this role Administrator, Project Administrator, Charity Project Administrator, Secretary, Receptionist, EA, PA, Executive Assistant, Personal Assistant, Admin Officer, Programme Administrator, Team Administrator, or Support Officer.

Webrecruit and Family Action are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

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