Administrator
3 weeks ago
**Key responsibilities**
**Background**
- To provide a broad-spectrum of general administrative support to a range of services across the council.
- To support the role of Deputy Business Support Manager and Business Support Manager and act as a point of escalation for queries relative to the administrative functions from staff and service users, internal and external customers.
- To provide a comprehensive business support service to the Service Management Team and to assist the Social Work and Business Support Managers to maintain and improve administrative processes.
- To develop and maintain good working relationships with teams within Children’s Social Care, Adult Services other Council departments, outside agencies and children, young people, parents/carers and residents referred to council services.
**Responsibilities**
- To supervise the day to day work allocation of the Business Support Officers ensuring the smooth running and delivery of administrative activities, as required.
- Management of business support staff, conducting quality conversations and contributing to the annual review of performance, as required.
- To support the duties of the business support team working within a framework and in accordance with statutory duties, ensuring procedures and deadlines are adhered to.
- In depth knowledge of the safeguarding and legislative processes supported by the Business Support Service with responsibility for promoting and safeguarding the welfare of service users and residents.
- To work in accordance with safeguarding and security procedures relative to the service area and promote the procedures to those who come in contact with the Business Support Service.
To provide a comprehensive service supporting complex statutory and corporate meetings and decision-making processes in accordance with the service and departmental needs.
Criteria description
Proven experience as an Administrative Officer or similar role in a complex organisation.
Good supervisor with organisation skills and a problem-solving attitude to controlling work flows.
Good level of numeracy and literacy to compile and understand data and compose letters and correspondence.
Experience in the use IT packages word, excel and technology platforms.
Criteria description
Experience of maintaining computer based systems and the ability, with training, to quickly learn new systems.
Excellent written and verbal communication skills.
**Job Types**: Full-time, Temp to perm
Contract length: 9 months
**Salary**: From £17.75 per hour
**Experience**:
- Administrative: 6 years (required)
- public sector: 3 years (required)
- social housing: 2 years (required)
Work Location: In person
Reference ID: rRQ898641
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