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Lead Quality Specialist

4 months ago

Middle Wallop, United Kingdom BOEING Full time

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

**Introduction**:
Boeing Defence UK Ltd is looking to appoint a **Lead Quality Specialist** to manage of a small team of Quality Inspectors responsibility for the oversight and assurance of Chinook (CH47) maintenance and modifications at **Middle Wallop**. This person should be a dynamic self-starter with a strong ability to lead and motivate others to ensure that the Quality standards are continually maintained working closely with the other functions involved to ensure the delivery of safe airworthy aircraft.

**About the role**:
BDUK’s Quality Management System (QMS) is approved by the MAA and meets the requirements of MAOS, DAOS and CFAOS providing full through life support for the statement of work to be performed. The BDUK Quality system is accredited to ISO9001:2015, AS9100D and AS9110C.

The Quality Lead in conjunction with other functions is responsible for ensuring that the organisation has all required approvals / accreditations, processes and procedures in place to support maintenance activities on the CH47 thereafter responsible for managing the day to day quality issues / concerns as they arise to ensure continued compliance and delivery of safe airworthy aircraft.

This is a key position within the Vertical Lift Quality leadership team responsible for working with colleagues at other BDUK sites to promote best practices, continuous improvement and staff development and mentoring. The Quality Lead reports to the Vertical Lift Quality Manager.

The role is responsible for ensuring appropriate resourcing and tasking for all programme activities and is responsible for the day to day assignment of work to Quality Specialists, as well as maintaining regular briefings and updates to key stakeholders including: Programme, Operations, Engineering, Supply Chain and Quality management. Providing support to other platforms / activities currently onsite, providing added flexibility to the BDUK Quality Team and the wider BDUK Quality Management System, may be required.

**Position Responsibilities**:

- Subject Matter Expert (SME) to the BDUK organisation on major matters pertaining to its quality policies, plans, and quality objectives to ensure compliance with regulatory approvals/accreditations
- Performing work and tasks with the mínimal direction whilst exercising a professional attitude in determining objectives and approaches to specific tasks and assignments.
- Developing solutions to complex problems that require ingenuity and innovation, ensuring that solutions are appropriate, consistent and aligned to the organisational business objectives.
- Support and promotion of the BDUK Quality Management System and its related processes.
- Management of the Audit Programme within ‘Centrik’ for activities undertaken at Middle Wallop including; internal auditing, non-conformance / corrective action management.
- The ability to act as Lead Auditor to support with internal audits (as required)
- Facilitation and support with external / 3rd party audits in support of approvals / accreditation held.
- Attendance at Quarterly Quality Assurance Group meetings with the customer.
- Management of Operations Quality requirements as required at Middle Wallop
- Work with local WCQP representatives to drive continuous improvement initiatives
- Development of First Time Quality (FTQ) Metrics for Operations Quality
- Lead RCCA Activity (as required) to Improve FTQ and reduce the cost of rework
- Support the review of potential suppliers for inclusion on the BDUK list of approved suppliers.
- Provide training, coaching and mentoring on the BDUK Quality Management System.
- Support company efforts to ensure that contractual deliverables comply with customer, company, quality, industry and regulatory requirements.

**Preferred Qualifications**:

- Significant experience using Quality Management
- Experience working with and partnering with cross-functional teams on various projects and initiatives
- Experience in collecting, organizing and analyzing data
- Experience developing action plans to respond to internal and external audit inspections
- Experience auditing policies, procedures and processes
- Strong written and verbal communication skills
- Experience using effective Root Cause Corrective Action methodologies
- An understanding and previous experience of Quality Assurance Management
- A basic Engineering Lifecycle knowledge
- HNC in an Aerospace/Engineering discipline (or equivalent)
- An experience in Aerospace / Defence background is highly desirable
- Lead/ Internal Auditor AS9100 /ISO9001
- Knowledge of MAA R