Tracking Operations Coordinator

7 months ago


London, United Kingdom NORTHCOTT GLOBAL SOLUTIONS Full time

**NGS (Northcott Global Solutions Ltd)**, a leading global risk management company specialising in medical assistance, tracking, travel, security risk management, and evacuations, is looking for a passionate and skilled **Tracking Operations Coordinator** to join our operations team in London. This is an exciting opportunity to be part of a dynamic, fast-paced environment where every day brings new challenges and opportunities to make a real impact.

**Location**:
NGS Head Office, London, E14 5AA

**Work Schedule**:

- 6 on 6 off shift-based roster (0800-2000hrs & 2000-0800hrs) in our Operations Centre
- 24 days annual holiday, excluding statutory public holidays

**Key tasks and responsibilities**:

- **24hr Global Client Support**: Provide continuous assistance in our operations centre to global and insurance clients.
- **Operational Expertise**: Handle device setup, platform integration, and operational control, catering to diverse client emergencies and bespoke needs.
- **Emergency Response Support**: Assist in coordinating emergency medical and political evacuations and related admin tasks.
- **Global Event Monitoring**: Proactively monitor and respond to global events, ensuring client safety and support.
- **Hotline Management**: Efficiently manage emergency hotlines and triage client requests.
- **Client Training**: Deliver clear, effective training on device operation and NGS support services.
- **Technical Proficiency**: Gain expertise in GPRS/GSM/GPS and Satellite tracking systems, managing client platforms, contracts, and billing.

**What We Are Looking For**:

- Minimum 2 years in travel tracking assistance or related fields
- Exceptional organisational and communication skills
- Qualifications in emergency management and response
- Desirable: German speaker or second language proficiency (French, Spanish, Mandarin, or Arabic)

**Why Join NGS?**
- Be part of a supportive, dynamic team committed to global safety and security
- Opportunities for professional growth in a global company
- Work in a role that makes a real difference and saves lives
- Diverse and inclusive workplace with a focus on employee well-being

**Ready to Make a Global Impact?**

Follow us on LinkedIn for more updates and career opportunities.

**Contact**:
**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Bereavement leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Gym membership
- On-site gym
- Private dental insurance
- Private medical insurance

Schedule:

- 12 hour shift
- Day shift
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Yearly bonus

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- London (required)

Ability to Relocate:

- London: Relocate before starting work (required)

Work Location: In person



  • London, United Kingdom NORTHCOTT GLOBAL SOLUTIONS Full time

    **Tracking Operations Executive** **Insurance & Direct Client Services** **Intro**: NGS is an international emergency response company specialising in medical assistance, tracking, travel, security risk management and evacuations. An exciting opportunity has arisen to join the operations team at their head office in London. The role will be dynamic,...


  • London, Greater London, United Kingdom The Recruiter Ltd Full time

    Job Summary:We are seeking a highly organized and detail-oriented Premium Tracking Coordinator to join our team at The Recruiter Ltd.About the Role:Manage central mailboxes and maintain all underwriting account file information.Track both upcoming renewals and new account information.Detail weekly claim reports, manage premium tracking information, manage...

  • Track Engineer

    3 months ago


    London, United Kingdom CV-Library Full time

    Key Contributions Functional/Technical Leads the review and comment on design deliverables provided by designers, consultants, and suppliers. Review will be independent from other teams across the program adopting an approach of general overview and reasonable checking. Responsible for Track life cycle assurance for rail corridors within the project...


  • London, Greater London, United Kingdom Eames Consulting Full time

    Job OverviewWe are seeking a highly skilled Operations Coordinator to join our team in London. This role will involve supporting our project managers in planning, resourcing, and financial tracking.Key ResponsibilitiesDevelop detailed project plans and timelines.Coordinate the allocation of resources and manage resource schedules.Monitor project budgets and...

  • Lu Track Operative

    6 months ago


    London, United Kingdom Cleshar Contract Services Full time

    **Job Title: LU Operative** Shifts are predominantly nights - Sunday to Thursday or Monday to Friday. - There may also be a requirement to work weekday and weekend day/night shifts. - A shift is usually 8 hours, with some extending to 10 or 12 hours depending on client demands. - Working within possessions or engineering hours is likely. The works are...


  • London, Greater London, United Kingdom Motability Operations Full time

    Motability Operations is a leading provider of services in the Automotive/Mobility Sector. We are seeking a highly skilled Public Affairs Coordinator to join our team. In this role, you will support the development of relationships with industry and disability groups, coordinate events, and work with various teams to provide situational awareness of the...

  • Operations Coordinator

    8 months ago


    London, United Kingdom The Nunhead Gardener Full time

    **Job Description - Operations Coordinator** **Reporting to: Operations Manager** **Role Purpose: **The Operations Coordinator is fully accountable for the efficient and consistent support of The Nunhead Gardener Stores and the smooth operation of the central headquarters. Working with the support of the directors, senior management, finance and warehouse...

  • Tender Coordinator

    2 weeks ago


    London, Greater London, United Kingdom Staffline Operations Full time

    We operate at more than 350 customer sites across England, Scotland and Wales, offering numerous opportunities for growth and development.Why Choose Us?As the UK's leading provider of flexible, temporary and permanent workforce solutions, we enable over 28,000 people into good work every day.Salary Information:The estimated annual salary for this role is...

  • Operations Coordinator

    7 months ago


    London, United Kingdom The Nunhead Gardener Full time

    **Job Description - Operations Coordinator** **Reporting to: Operations Manager** **Role Purpose: **The Operations Coordinator is fully accountable for the efficient and consistent support of The Nunhead Gardener Stores and the smooth operation of the central headquarters. Working with the support of the directors, senior management, finance and warehouse...

  • Operations Coordinator

    6 months ago


    London, United Kingdom The Nunhead Gardener Full time

    Job Description - Operations Coordinator Reporting to: Operations Manager Role Purpose: The Operations Coordinator is fully accountable for the efficient and consistent support of The Nunhead Gardener Stores and the smooth operation of the central headquarters. Working with the support of the directors, senior management, finance and warehouse teams you...


  • London, Greater London, United Kingdom Getting In Limited Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.In this role, you will be responsible for coordinating business operations, including managing...


  • London, Greater London, United Kingdom Compass UK & Ireland Full time

    **Job Title:** Kitchen Operations CoordinatorWe are seeking a highly organized and detail-focused Kitchen Operations Coordinator to join our team. As a key member of our operations team, you will play a vital role in coordinating kitchen activities and ensuring seamless service delivery.The ideal candidate will have a proven track record of coordinating...


  • London, Greater London, United Kingdom Lewis Row Recruitment Full time

    About the RoleAt Lewis Row Recruitment, we are committed to delivering exceptional results in Early Careers recruitment. As a Recruitment Operations Coordinator, you will play a vital role in achieving this goal by providing administrative support and coordinating logistics for our Early Careers initiatives. **Key Responsibilities**• Assist with event...


  • London, Greater London, United Kingdom CV-Library Full time

    Job Description: Business Operations CoordinatorContract: £16.15 per hourCV-Library is looking for a skilled Business Operations Coordinator to support our business operations. As a key member of our team, you will be responsible for ensuring the smooth running of day-to-day activities.You will have experience working with SAP and possess strong analytical...


  • London, Greater London, United Kingdom Consumer Electronic Products Full time

    We are seeking a skilled Recruitment Operations Coordinator to join our Talent Acquisition team.In this role, you will be responsible for managing key operational aspects of recruitment, including interview scheduling, applicant tracking systems, and collaboration with hiring teams.The ideal candidate will have 2+ years of experience in a coordination or...


  • London, Greater London, United Kingdom Pharaoh Capital Full time

    About the RolePharaoh Capital is seeking a Business Operations Coordinator to join our team, focusing on the end-to-end management and coordination of REATIVE workflows, subcontractor relationships, and compliance activities.This role is critical for ensuring seamless operational processes and collaboration across internal and external stakeholders,...


  • London, Greater London, United Kingdom Istituto Marangoni Full time

    Operations Support CoordinatorWe are seeking a highly organized and detail-oriented individual to join our team as an Operations Support Coordinator. This role will provide critical support to our Facilities Manager in ensuring the smooth operation of our facilities.Key Responsibilities:Coordinate daily operations, including scheduling maintenance tasks and...


  • London, Greater London, United Kingdom Rockfield Specialist Recruitment Full time

    Job Overview:Rockfield Specialist Recruitment is seeking a highly organized and detail-oriented Operations Support Coordinator to join our team. In this role, you will provide administrative support to the operations team, ensuring the smooth day-to-day functioning of our business.About the Job:As an Operations Support Coordinator, you will be responsible...

  • Operations Coordinator

    6 months ago


    London, United Kingdom CitySprint Full time

    **Operations Coordinator | London | Permanent** **Salary**:£31,806.68 **Hours**:40 hours per week **Shifts**:Monday - Friday, 10:00am-19:00pm **Benefits and perks**: - An **impressive holiday allowance** that rises in line with your years of service. - **Additional day off** for your birthday so you can celebrate in style. - **Death in Service**...


  • London, Greater London, United Kingdom ENGINEERINGUK Full time

    **Job Title:** Financial Operations Coordinator**Location:** London, UK**Salary Range:** £45,000 - £55,000 per annumWe are seeking a highly organized and detail-oriented Financial Operations Coordinator to join our team in London. As an Executive Assistant to the European Finance Director, you will provide administrative support to the finance team,...