Box Office Supervisor X 4

2 weeks ago

Edinburgh, United Kingdom Edinburgh Festival Fringe Society Full time

**Closing date**: 10:00 on Monday 8 April 2024
**Interview date**: Tuesday 23 - Thursday 25 April 2024
**Start date**: Monday 10 June 2024
**End date**: Monday 26 August 2024
**Location**: Office based, central Edinburgh

**Background**:
The idea at the heart of the Edinburgh Festival Fringe is simple: anyone with a desire to perform and a venue willing to host them is welcome. No individual or committee determines who can or cannot perform at the Fringe.

It all began in 1947 with eight companies - six of them from Scotland - taking a risk, turning up uninvited and performing on the ‘fringe’ of the inaugural Edinburgh International Festival. Over 75 years later, the Fringe has grown to become one of the greatest platforms for creative freedom in the world, second only to the Olympics in terms of global ticketed events. In 2023, 3,553 shows took place in 288 venues across Edinburgh.

The Edinburgh Festival Fringe Society was founded by artists to nurture and uphold the Fringe's values of inclusivity, experimentation and imagination. We exist to support, advise and encourage everyone who wants to participate in the Fringe, provide information and assistance to audiences, and celebrate the Fringe and what it stands for all over the world.

The primary responsibilities of the Box Office Supervisors are to train, supervise and support the Box Office Assistants, to manage daily cash reconciliation and floats, and to ensure the smooth operation of the Box Office counter and phone room areas. The Fringe Box Office also manage the availability of sensory resources for members of the public, and the Box Office Supervisors facilitate this service throughout the process. They will also support the Customer Services and Access Booking teams to ensure that an exceptionally high standard of service is provided to all the customers of the Festival Fringe Society.

**Role and responsibilities**:

- Devising and delivering training for the Box Office Assistants
- Supervising the Box Office Assistants and offering them help, support and advice as they carry out their daily tasks
- Supporting the Box Office Assistants with complex customer services enquiries in person and over the phone
- Ensuring that the Fringe Box Office procedures, processes and policies are followed by all Box Office Assistants
- Overseeing the sensory resource orders, including supplies management, customer communications and supporting collections.
- Processing bookings for customers with specific access requirements in person and over the phone
- Selling tickets to public during busy periods
- Ensuring the queuing systems at the Box Office are effectively managed and flowing efficiently
- Reconciling daily takings and making and managing cash floats
- Assisting the Access Booking Coordinator in managing the process for the sensory backpack post and collection
- Assisting the Fringe Friend team with enquires and supervising the Assistants at the dedicated Fringe Friend counter
- Assisting with other festivals or events that are ticketed through the 180 Box Office if the Fringe workload allows.

**Person Specification**:
**Essential**:

- Experience in supervising a team of people in a helpful, friendly and approachable manner, delegating effectively while maintaining clear oversight of activities
- Strong team working skills, complemented by the ability to take the initiative in time pressured situations and demonstrable problem-solving skills.
- Previous experience in a customer facing role
- An ability to work calmly and efficiently in a high-pressure environment and be flexible and responsive to changing demands on time
- Good communication skills both oral and written in a polite and professional manner when dealing with the public
- Proficient computer skills including a good working knowledge of Office 365 packages
- Cash-handling experience.

**Desirable**:

- Experience of working in a festival environment
- Knowledge of general box office procedures and practices
- Experience of working with the Red61 Ticketing System
- Experience with people with additional access requirements.

**Rate of pay and hours of work**:
The Fringe have identified six pillars of commitment around the sustainable delivery of their work, are active members of the Festivals Edinburgh Sustainability Working group and include climate action as one of the headline targets in the Fringe development goals. As part of the commitments of this work, all Fringe staff members are expected to assist with the Fringe Society’s environmental goals and consider these in all elements of your work.

Application deadline: 8th April, 2024

  • Box Office Assistant

    4 days ago

    Edinburgh, United Kingdom Edinburgh Festival Fringe Society Full time

    **Closing date** 10:00 Monday 15 April 2024 **Interview date**: Monday 6 and Tuesday 7 May 2024 **Start date**: Thursday 25 July 2024 **End date**: Monday 26 August 2024 **Location**: Office based, central Edinburgh **Background**: The idea at the heart of the Edinburgh Festival Fringe is simple: anyone with a desire to perform and a venue willing to host...

  • Box Office Customer Service Assistant

    4 days ago

    Edinburgh, United Kingdom Edinburgh Festival Fringe Society Full time

    **Closing date** 10:00 Monday 15 April 2024 **Interview date**: Monday 29 April - Thursday 2 May 2024 **Start date**: Monday 08 July 2024 **End date**: Monday 26 August 2024 **Location**: Office based, central Edinburgh **Background**: The idea at the heart of the Edinburgh Festival Fringe is simple: anyone with a desire to perform and a venue willing to...

  • Boxing Coach

    5 days ago

    Edinburgh, United Kingdom Port O Leith Boxing Gym Full time

    **WE ARE HIRING A BOXING COACH** We are looking for a dedicated and confident coach to join our team! With a growing number of junior members, we are looking for someone who is approachable and as enthusiastic about coaching boxing as we are! **About the Role** Port O’ Leith Boxing Club is Edinburgh’s newest and most exciting commercial boxing gym....

  • Box Office Access Booking Assistant

    4 days ago

    Edinburgh, United Kingdom Edinburgh Festival Fringe Society Full time

    **Closing date** 10:00 Monday 15 April 2024 **Interview date**: Monday 29 April - Thursday 02 May 2024 **Start date**: Monday 08 July 2024 **End date**: Monday 26 August 2024 **Location**: Office based, central Edinburgh **Background**: The idea at the heart of the Edinburgh Festival Fringe is simple: anyone with a desire to perform and a venue willing to...

  • Crane Supervisor

    4 days ago

    Edinburgh, United Kingdom Time 4 Recruitment Full time

    Crane Supervisor We have an opportunity for a Crane Supervisor in Edinburgh for a well-established, national main contractor. Our client specializes in key construction projects such as residential / hotel / office / student accommodation new builds. Key Benefits: - Full time - Paid weekly You will be working for our client on a new build construction...

  • Site Supervisor

    2 days ago

    Stockbridge, City of Edinburgh, United Kingdom Time 4 Recruitment Full time

    Time 4 Recruitment have great opportunity for a Permanent Site Supervisors in Edinburgh City Centre working for a well-established, national main contractor. Our client specialises in key construction projects such as Hotels and Student Accommodation and it is vital you have been a Site Supervisor on similar schemes previously. Previous experience a Site...

  • Site Supervisor

    Found in: Whatjobs ES C2 - 2 days ago

    Stockbridge, City of Edinburgh, United Kingdom Time 4 Recruitment Full time

    Time 4 Recruitment have great opportunity for a Permanent Site Supervisors in Edinburgh City Centre working for a well-established, national main contractor. Our client specialises in key construction projects such as Hotels and Student Accommodation and it is vital you have been a Site Supervisor on similar schemes previously.Previous experience a Site...

  • Seasonal Grass Cutting Operatives, Skye x 4 vacancies

    Found in: Talent UK 2 C2 - 3 weeks ago

    Edinburgh, United Kingdom Highland Council Full time

    Job Description Post Title: Seasonal Grass Cutting Operative x 4 vacancies Location: Skye Hours: 37 hours per week Duration: 6 months Salary: HC3 £23, - £24, p.a. Salary placing will normally be at the first point of the scale. Contact Person: ​Douglas Miles Tel: Job Purpose: To work in Amenity Services as part of a team to...

  • Crane Supervisor

    20 hours ago

    Edinburgh, United Kingdom Activus Recruitment Full time

    Activus Recruitment are seeking an experienced Crane Supervisor for an immediate, short-term project at Fountainbridge, Edinburgh. You must have previous experience working on Civils/Construction projects in this role. You must have a valid Blue CPCS: A62 Crane/Lifting Operations Supervisor. Role will be until and including Saturday 08/07/2023 Rate is...

  • Assistant Accountant

    4 days ago

    Edinburgh, United Kingdom Office Angels Full time

    Here at Office Angels Edinburghw e have an exciting opportunity to join our clients team as an Assistant Accountant! The hours of work are Monday-Friday, 9am-5pm with a salary of £25,000. **Main Purpose of the Job**: To process accurate accounting information in a timely manner. **Duties**: - Assisting with preparation of management accounts and...

  • Retail Supervisor

    4 days ago

    Edinburgh, United Kingdom Mail Boxes Etc Full time

    **Company description** Mail Boxes Etc. is one of the world’s largest networks of conveniently located Service Centres offering shipping, logistics, printing, marketing and design solutions to business and private customers. The UK supports a franchise network of over 150 stores with over 1,600 Worldwide. We are looking to recruit a store supervisor for...

  • Core Security Officer

    7 days ago

    Edinburgh, United Kingdom Security 1440 Full time

    You will be working in a corporate environment and you will be an ambassador for our company and our client's business.The Security Officers are responsible for ensuring the security of our Client and its occupants. You are likely to be the first person customers see so it is important that you make a great first impression. Smart appearance, a helpful...

  • E&I Supervisor

    5 days ago

    Edinburgh, United Kingdom Carbon 60 Full time

    E&I Supervisor (Electrical Supervisor) E&I Supervisor needed for a permanent contract in Dalry, West Scotland close to Ayr, Kilmarnock, Glasgow, Largs and East Kilbride. Duties Daily inspections of HSEQ requirements. Scoping work activities and engaging with the Client's. Oversee the electrical and instrumentation works on site and make sure they...

  • Site Foreman/supervisor

    4 days ago

    Edinburgh, United Kingdom Rogers Mchugh Recruitment Ltd Full time

    Site Supervisor - Edinburgh Our client are a professional cleaning a facilities management company who require a site supervisor for a new build apartment block in Edinburgh. You will be required to oversee about 10 labourers. Must have a joinery background. **CSCS Card ais essential, First Aid and SMSTS/SSSTS would be preferred.** The working hours will...

  • Technology Lead Business Control Partner

    2 days ago

    Edinburgh, United Kingdom NatWest Digital X Full time

    **1st Line Controls**, **Control, Oversight & Assurance**: **Technology Lead Business Control Partner (10 months)**: Edinburgh, United Kingdom Fixed Term Contract Full Time R-00226924 **Join our digital revolution in NatWest Digital X**: In everything we do, we work to one aim. To make digital experiences which are effortless and secure. So we organise...

  • Fiscal Officer

    2 days ago

    Edinburgh, United Kingdom Crown Office and Procurator Fiscal Service Full time

    **Ref**: FOEL0723 **Published**: 30 Jun 2023 **Closes**: 16 Jul 2023, 11:55pm - Location- Edinburgh- Salary band- £22,182 - £24,888 (Band B)- Contract type- Permanent- Position type- Full Time**Fiscal Officer**: **About the Role**: Are you looking for an entry level administration role which offers an opportunity to build your career while making a real...

  • Part-time Finance Administrator/bookkeeper

    6 days ago

    Edinburgh, United Kingdom Office Angels Full time

    **_Do you have bookkeeping experience?_** **_Would you like to work for a great charity?_** **_Then read on _** We have the pleasure to be working with a highly credible charity based in Edinburgh City centre who have a great opportunity to join their small team on a part-time basis (3-4 days a week) as a Finance Administrator/Bookkeeper! **It is crucial...

  • 2 X Structural Engineer

    2 days ago

    Edinburgh, United Kingdom First Recruitment Group Full time

    2 x Structural Engineers Initial 12 Month Contract Kingston-upon-Thames, Surrey - 3 days per week in the office, 2 days per week working from home Outside IR35 Oil & Gas/Offshore Wind sector 2 Senior/ Lead Structural Engineers are required to work for a large offshore installation contractor based in Kingston-upon-Thames, Surrey on a long term contract...

  • Dining Room Supervisor

    Found in: Talent UK 2 C2 - 1 week ago

    Edinburgh, United Kingdom Comhairle nan Eilean Siar Full time

    Advert Dining Room Supervisor, Back School 7.5 hours per week, term time, permanent post £4, - £4, per annum, inclusive of £ Distant Islands Allowance per annum The post holder will be required for the supervision of pupils in the dining room during the lunch period. This post is subject to membership of the Protecting Vulnerable Groups...

  • Food & Beverage Supervisor

    4 days ago

    Edinburgh, United Kingdom YOTEL Edinburgh Full time

    We are looking for someone to join our **Fuel Crew** (our name for Food & Beverage). **Hours per week are 32 over 4 days and shift work is included.** We offer our guests a bar, restaurant, and our great breakfast but more importantly is our KOMYUNITI - the central hub, beating heart of the hotel, a multifunctional space designed to create a sense of...