Retail Supervisor

2 weeks ago


Edinburgh, United Kingdom Mail Boxes Etc Full time

**Company description**

Mail Boxes Etc. is one of the world’s largest networks of conveniently located Service Centres offering shipping, logistics, printing, marketing and design solutions to business and private customers. The UK supports a franchise network of over 150 stores with over 1,600 Worldwide. We are looking to recruit a store supervisor for our store in Edinburgh city centre.

**Job description**

**ESSENTIAL SKILLS**:

- Must have a driving license
- Must have at least 1 year experience of driving a small van (Van will be provided)
- A good grasp of Microsoft Office and computer literacy
- Excellent customer service skills
- Good communication skills (written and verbal) and strong command of English
- Good work ethic and the ability multi-task
- Ability to work in central Edinburgh
- Ability to work independently

**DESIRABLE SKILLS**:

- Experience in using Abode InDesign/Illustrator/Photoshop
- Previous experience in shipping and packing
- Previous employment in the print industry

**Main duties and responsibilities**:

- Consistently work with the Franchisee with the purpose of acquiring the necessary skills to run the centre efficiently.
- Read and become familiar with and put into practice, the techniques of all MBE operational and training manuals and instructions.
- Interact with customers and centre assistants.
- Manage and assist as necessary in the execution of jobs (packing of items, shipments, copy jobs etc) in order to assure that they are completed on time and maintain high quality standards.
- Network with customers in the centre in order to provide sales leads.
- Assess local market competitors and business potential.
- Monitor and assure cleanliness, organisation and imaging of centre.
- Assure performance of and monitor opening and closing procedures, cash handling, security procedures.
- Handle general centre paperwork with a large emphasis on Customs declarations for shipping jobs and mailbox service contracts.
- Cover the van drivers' holidays for 8 weeks of the year, rest of the year is working in store.

**PAY**

The salary is £20,962 per annum plus 28 days holidays per annum & staff pension scheme. The hours are Monday to Friday between 9.30am to 5.30pm.

**Job Types**: Full-time, Permanent

**Salary**: £20,800.00 per year

Schedule:

- No weekends

**Experience**:

- Van driving: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: One location


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