Business Support Assistant

7 months ago

StokeonTrent, United Kingdom Gateway Psychology Full time

**Job type**:Full-timeWorking pattern: 37.5 hours per week, typically from 9am-5pm from Monday to Friday. After-hours work will be required. Flexibility in this area is highly desirable.
- **Salary**: £25-28k FTE (pro-rata if part-time). Negotiable depending on experience.
- **Band**:4-5 equivalent.Specialism: Administration, finance, marketing
- **Reporting to**:Practice Manager
- **Location**: Gateway Psychology, 7-9 The Boulevard, Tunstall, Stoke-on-Trent, ST6 6BD. Some travel will be required depending on client and business requirements.
- I have been in my role as a Business Support Assistant at Gateway Psychology for just over a year, having started as a receptionist in early 2022. _
- I can honestly say that I love my job and feel that I have been provided with many opportunities to learn new skills and consolidate existing ones. The training and management provided within Gateway Psychology enables me to work independently, structuring my own workload, to suit the needs of the business. There is always support available within the team also, and we collaborate effectively to best serve the families and children at the heart of what we do. _
- It is nice to have the best equipment and lovely offices in which to work too_
- Feedback from Business Support Assistant at Gateway Psychology_

**Employee benefits**:

- 36 days paid annual leave (includes 8 Bank Holidays)
- Attractive pension scheme (above national statutory minimum)
- Private medical insurance via salary sacrifice
- Income protection to 400% of annual salary
- Group life insurance
- Employee Assistance Programme (access to 24/7 GP appointments, nutritional advice, get-fit programme, mental health counselling, second opinions on medical diagnoses etc)
- Wellbeing programme
- Generous company sick pay scheme
- Company laptop and mobile phone
- Paid overtime or time-in-lieu opportunities
- Training opportunities for professional development
- Potential for flexible working or part-time work
- Paid-for staff events (e.g. social meals out, picnics, team activities etc)
- An excellent purpose-built facility dedicated to therapeutic work with children and young people, as well as a high-spec training facility.

**Job purpose**:
To work as part of the administration team to provide effective business support to the Practice Manager and Gateway Psychology as a whole.

**Job role**:

- Assists with general administrative tasks (e.g. data capture, filing, record checking and updates, case file management, etc).
- Assists with the development and coordination of training courses and webinar/e-learning programmes
- Assists with the development and updating of corporate documentation and policies.
- Provides administrative support to the Practice Manager, Office Manager or other members of the team.

Finance:

- Assists with reporting, using Microsoft Excel and a range of different software systems (e.g. WorkFlowMax, Xero, Google Workspace, BreatheHR, etc)
- Assists with routine finance processing including raising invoices and recording payments using the software package Xero.
- Assists with financial reporting.

Marketing:

- Assists with updating the website using Wordpress
- Assists with the development of corporate presentations, utilising Microsoft PowerPoint
- Assists with maintaining brand identity across all corporate documentation, social media and website
- Assists with planning and coordinating company events (both internal and external)

**Qualifications required**:

- Further qualifications are desirable (such as a diploma, degree or professional qualifications such as CIPD).

**Professional registrations required**: Professional registration is not required; an enhanced DBS certificate will be needed (provided by Gateway Psychology).

**Banding**:Gateway Psychology does not band roles such as this, however it is equivalent to a Band 4/5 depending on experience.

**Experience**:

- Minimum of three years in a relevant environment with an administrative focus
- Child/young person/family experience desirable.
- SME/small business experience desirable.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£28,000.00 per year

**Benefits**:

- Company events
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Financial planning services
- Health & wellbeing programme
- Life insurance
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday
- Overtime

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Administrative experience: 3 years (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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